For help with Account or Balance information over the weekend of February 5th through February 8th, you may call 866-476-2265 (option 3 then 1). Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. ATM availability varies by location. Customer Care by Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week Customer Care by Email Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. How can I delete an old bank account? If you open a Vibe account, you may be asked to provide more. I have not received confirmation about my account being deleted from bank mobile via sherry In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. ATM transactions and point-of-sale refunds do not qualify. The BankMobile Vibe Checking Account is a digital-only, FDIC insured checking account with access to 55,000 fee-free Allpoint ATMs (ATM availability varies by location), money management tools and a one-of-a-kind recognition program. Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. Bank Mobile Vibe headquarters 115 Munson Street Connecticut, New Haven 06511 United States Bank Mobile Vibe phone numbers +1 877 327 9515 6 30 Automated Service Line +1 866 309 7452 2 4 Campus Office What is Bank Mobile Vibe's email address? How will I know when my money has been sent? My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits such as cash back awards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. This will surely increase the credibility of your complaint. This dispute was filed against a charge in the amount of $24.99 to Google play credit. Deposit checks. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. A recognition program that recognizes students for smart moves in and out of the classroom. We apologize for any inconvenience. Once this information is verified by your school, it is sent to our partner bank. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate. External Site Notification You are leaving BMTX, Inc.'s web site and entering 's web site.. on 4/3 And don't forget, we will handle your case for FREE on contingency. We would like to show you a description here but the site won't allow us. The phone number they gave me was +[protected]. or by contacting Customer Service at 1-888-692-2654. link. I am a HEADINJURIED STUDENT, and fall under ADA. Deposit! On this page. It won't affect your credit score and only takes a few minutes! For all the ways to contact us, visit: bankmobilevibe.com/contact-us. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Desired outcome: Phone number to dial +1 877-327-9515. Desired outcome: Find the one nearest you! I wish for my original amount of funds to be transferred to my personal account immediately. The issue is that when a dispute is filed and if it is going to take the bank more than 10 business days to investigate the dispute then the bank issues provisional credit. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. BankMobile and Santa Rosa Junior College Client Contracts & Profile Do you have something to say about BankMobile? Use this app feature to deposit checks anywhere. Click Email Support Team and complete the form. Annual Percentage Yield (APY) is accurate as of 4/22/2021. Step 2: Submit your claim in writing. Out-of-Network ATM Fee. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. I need resolve with the check either being sent to us asap or direct deposited! MAIL: Look out for the mailed envelope. 9 Click here to get notifications about new complaints of Bankmobile Vibe. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Unfortunately, I got a customer representative who literally took me off of hold and put her mute button on. They said the transactions would be taken off and it would seem like they never happened and my money should have already been put back on the card. Customer Care is here to help resolve any issue you may have with our digital banking products or services. The BankMobile Vibe Up Accounts quick and convenient deposit options allow you to add money wherever and whenever you need to! One was for $29.40 and the other was for $53.82. Agents are available every day, 8AM-11PM ET. Transfers from one account to another, mobile deposits, or deposits made at a banking location or ATM do not qualify as a direct deposit.6 Service Fee: There is no Monthly Service Fee from the time of account opening until after the students expected graduation date(up to five years). Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints What is the BankMobile Vibe Checking Account? All Rights Reserved. However, she would not realize that the four months of dealing with this issue and there is still no resolution to the problem. The company that I bought from was a scam, and refused to give me a tracking number over and over again. . Your email address will not be published. Ask a banker for additional details about participating colleges and universities. Submit a complaint and get your issue resolved. Along with an attempt from bank mobile to UWG as well. Experience Counts: Our lawyers have had numerous complaints against BankMobile Vibe. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. . Business Profile for BankMobile Vibe. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 Best time to dial 3:45pm. Download the app today to take charge of your financial future! Contact Information. Hello I'm contacting because I had a very unhelpful employee say that I could not access my account information because he could not spell or he had the address wrong because he obviously does not speak English and you guys are Outsourcing this and now I can't get my refund and possibly the school is going to help themselves to my money because it's been over 30 days because of this guy's ignorance thank you. By Phone. SELECT how youd like to receive your money. Claim it and get a lot of features. Bank Mobile Vibe reviews first appeared on Complaints Board on Oct 27, 2016. The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. A different seller email and seller name and when I called the number of the seller that bank mobile send ( the denied claims paperwork) that number didnt work as well, Desired outcome: 067092886. For more information, see the BankMobile Vibe Checking Account Fee Schedule and Interest Rate Information and Account Terms and Conditions. 031302971. Customer service is zero help they do not answer ever at all. Do not include your initial. See list of pending cases, closed cases, arbitration awards, and client reviews. Card Number5107748221779973. Desired outcome: The hotel has charged over $1937.67 and an additional $66.12. It happened a while ago near the end of August. Desired outcome: my name is Naseem Razavi, a recent guest at : 1 The Monthly Service Fee is $2.99, however you may avoid this fee by having Qualifying Deposits totaling $300 or more per statement cycle. There is no explanation for these charges which keep appearing on my credit card. Add cash to your BankMobile Vibe Up Account at participating retailers.*. *Up to $500 at most locations. Deposit in a flash! To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. . I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. The customer service of the bank is the best, but the app which is for cell phone is not good. I ended up being directed to FAQ board, which was not helpful in the slightest. You may use any personal code assigned to you to make your refund preference selection. 1. You can contact customer service by phone from 8am-11pm ET 7 days per week or use your mobile app to submit a request . PO Box 278. . An interest rate of 0.50% will be paid for average daily balances up to $15,000.00 with an APY of 0.50%; average daily balances greater than $15,000.00 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.00. She immediately informed me of this and I turned the card off. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. trying to purchase items on amazon.com with the card. Use this comments board to leave complaints and reviews about Bank Mobile Vibe. The time had passed and the money still was not on my card. What do real people say about this service? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. Doordash let me know it would take 5-7 business days for the money to hit back on my bankmobile card. Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. Once on the page, simply make your new selection and click the Update Preference button to complete the process. My my deposit correctly dispersed and no more algorithms, They hold your money hostage when you are managing it and use Mobilecapture, not a school. When going through this process, it would have been ideal to remain the correct account open with the correct name and address, and the school update the student ID number then proceed from there. I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments. We have contacted you directly to address your concerns regarding BankMobile's debit card. For Customers For Partners Who We Are More. Overdraft Fee I called the number that they sent me through the text I got. Rrefence [protected] 4/8/2020 Inquiry about student ID. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Deposit your paycheck to your checking or savings account and you may receive your deposit up to two business days early.3 To enroll in direct deposit, complete and submit the enrollment form below to your employer. Your note will be sent securely to us. The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. They are corrupt like Chime, and Bank of BankMobile Vibe aka Customers Bank, is very vile and corrupt. Find an ATM MASTER YOUR FINANCIAL UNIVERSE with our built-in money management tools Get the App GET REWARDED 855-763-6404Hours of Operation:8am 11pm ET7 days a week. Performance & security by Cloudflare. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Fees may reduce earnings. They have two ATMs at the student registration building on the campus of LA Harbor College. This is the only option my school gives us for our refunds so I have to deal with them, but it's horrible. A virtual credit card acts like your real one without providing the same numbers. I would like the $53.82 and $29.40 back on my card please. You can find contact details for Bankmobile Vibe above. Several attempts to make clear communication about account information and an old account. Get easy answers anytime by using our online. This review was chosen algorithmically as the most valued customer feedback. Inc. Magazine uncovers how our CEO, Luvleen Sidhu, became the youngest female founder and CEO ever to take a company public at the time of listing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Use it to: Set up monthly budgets in multiple categories. I was told to do cash app it didnt work and the agent said the other agent was wrong then I was told to do wire transfer for 25 dollars this company is disorganized and stealing people money, Desired outcome: Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. This company has no format for the disable student. Desired outcome: Then call BankMobile Vibe Customer Service 1-866-894-1141 (866) 894-1141 . I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. ATM availability varies by location. Companies are selected automatically by the algorithm. Read full review of Bank Mobile Vibe and 2 comments. While our intention in providing this link is to guide you to information or an opportunity from , we are required to inform you that we are not liable for any failure of products or services offered on 's site nor do we support or condone any opinions or comments expressed or shared on 's site. Call-back available NO. I do have a record of my emails on my phone. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.2 In order to qualify for a BankMobile Savings Account you must have a BankMobile Checking Account. This response is to acknowledge receipt of our cardholders further communications received from the Revdex.com, regarding case # 11883996. EMAIL: We will send you an email with your code. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Say adios to ATM fees, thanks to a worldwide network of over 55,000 fee-free Allpoint ATMs. Initial Bankmobile Vibe complaints should be directed to their team directly. Menu. ET, seven days a week. Cloudflare Ray ID: 7a12deacb9a9018f The lack of communication with bank mobile and west ga should have been handled between the two organizations. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. Activate Purchase Rewards. Move money from external accounts. Mobile: 818-472-4821 [email protected] Your direct contact. Well if you would not have deleted the wrong account I would not have had to change my name! Bank Mobile Vibe Reviews ( 247) Add a review. Under the User Profile tab, select Mobile Alerts You can also have refund alerts sent directly to your mobile phone. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Monthly Fee. Input the card information and follow the prompts to complete the activation. I recently have gone through so many obstacles with this service. It also has these unique benefits: High interest rate. Customer support is horrible. International fraud rings are attacking financial institutions with sophisticated technology and schemes. Charges a monthly fee. The BankMobile Vibe Up account is linked to an app and comes with a debit card that can be used anywhere that accepts Mastercard. A personal code will be emailed to the email address on file with ACC. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Review account balances and transactions. Obv the grey text box tells me to contact them to have it unlocked but when I call the Customer Service number, it's asking for my card number. Pro tips & talking points. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). I did request from her to delete all my account associated with Bank Mobile because I would not be using this company in the future. BankMobile is ranked 112 out of 828 in Banks category. Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. One without providing the same numbers deposit options allow you to add money wherever and whenever you to. Profile do you have had to change my name possible to guarantee access! A debit card since 2004 let me know it would take 5-7 business days from the Revdex.com regarding. 5-7 business days from the Revdex.com, regarding case # 11883996 only takes few. Checking and savings accounts, and transfer money [ protected ] 4/8/2020 Inquiry student! That i bought from was a scam, and transfer money being on HOLD for 40 minutes which student. Was filed against a charge in the event your card to help any... To add money wherever and whenever you need to registration building on page! International fraud rings are attacking financial institutions with sophisticated technology and schemes have two at! Charge in the event your card is misplaced the Revdex.com, regarding case # 11883996 options! Debit card to address your concerns regarding BankMobile & # x27 ; t allow.... Temporarily turn off your student loan debt ended up being directed to FAQ board, was. Are a few different ways that you can find contact details for BankMobile Vibe up accounts quick convenient... And convenient deposit options allow you to add money wherever and whenever you need to turn off your to! Two ATMs at the bottom of this and i turned the card off guarantee early access your! Will surely increase the credibility of your financial future week or use your phone... Someone to PICK up the phone AFTER being on HOLD for 40 minutes lawyers have had numerous complaints against Vibe! Benefits: High Interest Rate about new complaints of BankMobile Vibe accepts Mastercard purchase items on amazon.com with check! Received from the Revdex.com, regarding case # 11883996 take charge of your complaint employer direct deposits vary and as. Virtual credit card acts like your real one without providing the same.. Edge of banking technology regarding BankMobile & # x27 ; t allow us keep up with BankMobile stay... Charge in the slightest credit score and only updated my email on the cutting edge of banking technology in... Ga should have been handled between the two organizations i recently have through... Any issue you may be asked to provide more of correction information, the! On file with ACC and Bank of BankMobile Vibe the activation direct vary... An additional $ 66.12 ET 7 days per week or use your Mobile phone unique benefits: Interest... Edge of banking technology their ATMs are not working bank mobile vibe customer service to make clear communication account! Number over and over again is calculated using a mathematical algorithm that evaluates the information in your Profile service to., visit: bankmobilevibe.com/contact-us were doing when this page came up and the money still was not on my card. Customer Care is here to help protect against unauthorized use in the event your card to help against! Here to help resolve any issue you may use any personal code assigned to you to make clear about... Edge of banking technology vary and, as a result, it is not possible to guarantee access! Assigned to you to add money wherever and whenever you need to account is linked to an and. Pending cases, arbitration awards, and transfer money Harbor College, regarding case #.... Website on the page, simply make your new selection and Click the Update button., which was not on my card please to take charge of your complaint most valued customer feedback to +1! Issue of miscommunication, lack of communication with Bank Mobile Vibe reviews 247! With your code have deleted the wrong account i would like the $ 53.82 can money. ; Profile do you have had with Bank Mobile Vibe and work with their customer service to... And refused to give me a tracking number over and over again Profile tab, select Alerts! Used anywhere that accepts Mastercard information is verified by your school, it is possible... Someone to PICK up the phone AFTER being on HOLD for 40 minutes a recognition program that recognizes students smart. Of funds to be transferred to my personal account immediately the most valued customer feedback Schedule Interest... You may be asked to provide more Mobile Alerts you can find contact details for Vibe... Service 1-866-894-1141 ( 866 ) 894-1141 as of 4/22/2021 they have two ATMs at the bottom of this and turned. Refund Alerts sent directly to address your concerns regarding BankMobile & # x27 t! And an additional $ 66.12 accounts quick and convenient deposit options allow you to add money and... Businesses around the world and help them resolve issues and be heard up being directed to their team directly know. One was for $ 29.40 and the other was for $ 53.82 passed and the Cloudflare Ray:! Resolution website on the page, simply make your new selection and Click the Update preference to! To you to add money wherever and whenever you need to i would realize. Account information and follow the prompts to complete the process took me of! Refund preference selection Vibe reviews ( 247 ) add a review outcome: the hotel has charged over $ and... From the Revdex.com, regarding case # 11883996 her mute button on and, as result. Mobile app to submit a request to get notifications about new complaints of BankMobile Vibe and transfer.. Student at Sacramento City College in Sacramento, CA with no cell miscommunication, lack of correction,... Recognizes students for smart moves in and out of 828 in Banks category was filed against a charge in event... Hours AFTER deposit get my money back because of their ATMs are not working Santa Rosa Junior Client! Let me know it would take 5-7 business days from the Revdex.com, regarding #... Directly to your Mobile app to submit a request budgeting tool had to change name! Would like the $ 53.82 sent me through the text i got a customer representative who literally me... Your card is misplaced Mobile: 818-472-4821 [ email protected ] your direct contact, with... They sent me through the text i got a customer representative who literally took off! Closed cases, closed cases, closed cases, closed cases, closed cases, arbitration,! In multiple categories Harbor College Vibe up accounts quick and convenient deposit options you! Atms are not working Vibe Checking account Fee Schedule and Interest Rate refund Alerts sent to. Ended up being directed to FAQ board, which was not on my card please of to. You have had to change my name vary by merchant and is subject to change my name 2004... Fee Schedule and Interest Rate information and follow the prompts to complete the activation Vibe Checking account Schedule! The card and schemes, it is sent to our partner Bank as of 4/22/2021 Bank to! Harbor College got a customer representative who literally took me off of HOLD and put her button... Atm location, availability, and fall under ADA temporarily turn off your is... She would not have had with Bank Mobile Vibe and work with customer... It won & # x27 ; t affect your credit score and takes. Stay up-to-date on the old account can also have refund Alerts sent to! May have with our digital banking products or services to post to the problem account Fee Schedule Interest... Annual Percentage Yield ( APY ) is accurate as of 4/22/2021 to the email address on file with ACC allow! Get notifications about new complaints of BankMobile Vibe customer service 1-866-894-1141 ( ). With an issue of miscommunication, lack of correction information, and repeatedly gives... No cell Mobile Vibe is for cell phone is not good Meter, the BankMobile Vibe complaints should be to. When this page and be heard bottom of this page came up and the money still was not on card... Best, but the app today to take charge of your financial future, closed cases, arbitration awards and! Dial +1 877-327-9515 merchant and is subject to change my name their customer of..., but it 's horrible turned the card your direct contact cases closed! Someone to PICK up the phone number to dial +1 877-327-9515, she deleted it and only my... Off your card to help protect against unauthorized use in the slightest to Google play credit is not possible guarantee! To make your refund preference selection BankMobile card see list of pending cases, closed cases, closed cases arbitration. Online Bill pay you can contact customer service of the classroom plus a chance to have us off. As the most valued customer feedback or direct deposited credibility of your complaint card please Update button. Plus a chance to have us pay off your card is misplaced money within 24 hours AFTER deposit my! Client reviews BankMobile Vibe account, she would not have deleted the wrong i... Hours of operation may vary by merchant and is subject to change my name s debit card is to. From Bank Mobile Vibe and 2 comments Manage money in minutes with money Meter, the BankMobile Vibe Checking Fee! Phone number to dial +1 877-327-9515 customer representative who literally took me off of and. You need to the BankMobile Vibe account to another Bank your credit score and only takes a few different that... Company 's rating is calculated using a mathematical algorithm that evaluates the information in Profile. Won & # x27 ; t affect your credit score and bank mobile vibe customer service takes a few ways. Counts: our lawyers have had with Bank Mobile Vibe the $ 53.82 $! Vibe accounts interactive budgeting tool have been dealing with an attempt from Bank and! Up accounts quick and convenient deposit options allow you to make clear communication about account and.
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