Lithium Ion cells can "fall asleep" which can block your battery from charging. and in the original packaging. For more information on adjusting, check out these articles: 12 Month (ONE YEAR) Battery Limited Warranty. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. Check for holes, water stains, and tears. . How to Replace the Bike Throttle. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. If unit is shipped within 48 states by ground via UPS or FedEx. We're a small team and truly care about your experience with us. PLEASE DO CHARGE YOUR BATTERY EVERY MONTH. 3.4 out of 5 stars (3.4) 5. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. Tickets are answered in the order received. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. SIGN UP. 99. If you need to exchange it for the same item, send us an email at. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. Place the battery in your freezer for 24 hours. We currently have no units available to ship to an APO address. If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required"). 4Warranty is valid in the continental United States only. Add To Cart. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. The warranty is exclusively offered to the original purchaser. We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. You need to be at the delivery address during the delivery window to receive and sign for the item. The Revolve Electric warranty only covers electric bikes and frames that are purchased from and assembled by distributors or retailers licensed by Revolve. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. This warranty is for the frame only. Frame: 6 months from the day of purchase. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. Want to Order or Have any Query? To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Non-consumables: 6 months from the day of purchase. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. $999.99. Yes. It is the customers responsibility to know the legality of the item ordered in their country. Package the disassembled item(s) securely in original product packaging, whenever possible. It's. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. Original purchase receipt is required. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Jetson's online community has lots of intel, and our in-house virtual assistant, J., can assist you via chat 24/7. Add to Basket. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. You must provide a video of the rim showing that the wheel is not true. It is appreciated that you provide your personal information on the warranty card. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. We cannot cancel the order if the product is already shipped out. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. Any and all implied warranties are excluded. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. All deliveries must be signed for in person, FedEx will not leave shipments at your door. Please do not ask us to claim less than the actual purchase amount. This e-bike folded up to fit in a car boot. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). NAKTO does not sell second-hand bikes. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. Anything outside of the USA incurs additional shipping charges. Your Jupiter Bike is water resistant, not waterproof. Shipping for a replacement bike is the responsibility of the customer. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. One (1) Month from the date of purchase on the scooters charger. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. (contact EMOJO Support for a REA form at. Six (6) Months from the date of purchase on the batteries and charger. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. Deformation or breakage of wheels or frame due to obstacles or potholes on roads. Exide explorer battery for tvs appache rtr 200. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. Three (3) years from the date of purchase on all structural frame components, seat post and frame. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer. As the buyer, it is your responsibility to find out that information before you order. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. 4 on 3 reviews. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. Our technician will advise you regarding a solution. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Flat tires or leaks caused by sharp objects such as nails, glass shards and pointing pebbles. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. The item will not be delivered until you set up this appointment. Not be delivered until you set up this appointment days of original.... Quietkat, Inc., and can be submitted toinfo @ staging.quietkat.flywheelsites.com with parts that not... 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