They refuse to cooperate and insist that the credits are there, but they arent. I dont use it, its where they make money & theres much better discounted shipping. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. 18,466 people have already reviewed Mercari U.S. . The bad thing is this seller had over 50 completed transactions with fairly good feedback. I sent the seller a question about the item, which she responded. Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. BUYER BEWARE! Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. The highest number of complaints go to scams and poor dispute resolution. #m13166668176 for $ 27.00 plus tax and shipping cost. Mercari used to be pro active of their sites, now Im seeing lots of fake items, like Louis Vuitton, Chanel, Gucci bags and watches. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact Maybe I'll try the same thing with BARD AI when it's available -- Dear Sundar Pichai, Desired outcome: I went to customer service and essentially was shut down telling me there was nothing they could do. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Ugh, I'm sorry for that. If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. Oh, and they took out the money the same day I order it. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. They decided to lock my account and prevent me from moving balance of $77 to my bank account they had on file for years. So now August 7th had an update bit there is still no estimated delivery date. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. I bought a camera lens and asked if it fit my camera. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. $20.18 Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. I was rated down because I was too professional. Claim it and get a lot of features. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. There is no buyer protection on this site. Sellers sign up to Mercari and list their items for free. You WILL NEVER, NEVER get actual help. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. The look on my father's face was very overwhelming for me. You cant write a review until you confirmed receipt. I'd lose it, I would of been so mad! I would say that 50 percent maybe more of the jordans on mercari are fakes. They want to absolve themselves of liability and are just harvesting more info. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Mercari has buyer protection in place to keep the buyers safe. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. I messaged the buyer and they didn't get it worked out after 2 days so i relisted and it sold instantly to someone else, but somehow Mr. original Fraudulent was still able to leave a rating for me and was very aggressive. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? Seller is a thief and his production is fake, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Please, let me know in the comments below. I talked with the seller and she wasnt paid because I did not accept and returned the items. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . Only after you rate they release it. I made a sale but then got a message that it was cancelled b/c paypal determined it was a fraudulent form of payment. So because I didnt meet their request for photos in time they denied my return request. I received synthetic hair today not worth more than $10. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. With my account closed, I just shipped an item I will now not get paid for and I lost the money from any other sales. However, its up to the seller to either accept your cancellation request or reject it. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. Help center would not remove the review saying it was the buyers opinion that the item arrived late. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. I sold on Mercari 24 years ago. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. 5 stars. I will be reviewing every email after sending this information. That goes both way. She must be either in management or possibly even just an employee. Thanks Erica (and Julie) for posting/sharing your experience. Exactly what I had wanted at great price. It was the same game, but not my copy. He was so thankful and happy about the news. You have so many different sellers selling bootleg copies of movies and tv shows. 4 stars. The buyer rated me a 4 because the item was smaller than I thought. . They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_9',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_10',136,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-136{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Desired outcome: When I tried it, it was broken. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. When I got them I immediately noticed they were not mens boots but womens boots. They get rated as buyers to. of highest caliber, I thought you might want know, and move to correct these minor blemishes. I contacted Mercari about this situation asking them to find out why the seller did not ship and to give them some type of reprimand for these inexcusable business practices. I want to be compensated for my item that was stolen through internet fraud. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Just a heads-up. 4 days is super fast to get something! After logging in you can close it and return to this page. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. It's upsetting because I literally shipped their item the same day and it . I refused, they canceled my original transaction, and blocked me. I sold about 5 items in 2022 and made about $115. Seller listed a "brand new" camera. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. 1st time ordering and the last. Thank You there was a lot of really good information to make a decision. 2 stars. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! I hope they get shut down. you will get the wrong item or it wont come. First one arrived and would not power up. But they give you 3 days to rate them. I got screwed over for telling the truth. Or just dont care apparently if they rate the wrong stuff! Yes! It's easy to list but very hard to get views. Ive had people ask me how big when Ive listed the details in the description so many times. Mercari i. Customer service is horrible. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Recently I found a few things on Mercari and placed orders. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Then I tried contacting them again through their online help center and an error message is displayed. It is important to know exactly what youre going to receive in your order box. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. You wont be able to request a return or refund after that period. I purchased an item on mercari on 11/09/2019. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. Regarding buying on MercariI have purchased a number of items (maybe 12?) Thank you! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Please know, how much I really enjoyed your class! Mercari itself is not a scam. They kept asking for it so I wanted the page to stop coming up. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. I have personal experience with buying something not as described. They wanted photos from every possible angle within 24 hrs! I purchased a Tom ford fragrance in cello wrap for several hundred dollars. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. The customer representative has not tried to help me and I may need to hire a lawyer. I did not reach 600. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. What is my best course of action to get my money back? She takes pictures of her items for sale in the store. 3 days is your opportunity to say something. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. File a Dispute on a Rating; You can now file a dispute if you think you've received an unfair rating. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Sorry guys this is more of a rant Im just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didnt even contact me and above that lied in their review. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! The seller cancelled the sale a week later. 1 star. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. You cant even speak to a live person. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. And this particular seller STILL has not sent my items after four days! Invoice ID This item was not damaged in shipping. Dont have the item nor the payment. I recently sold one worth $50 and went and shipped the item. Hey Jessica, It depends! I highly discourage you from downloading Mercari. Seller info I contacted mercari that they lied in their review and I had proof of it but they just said that reviews are a reflection of personal experience. There are two big differences with . And they said yes it would fit yours. There's nothing you can do. Mercari itself is a legit e-commerce marketplace to buy and sell products. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. They said they would issue no refund even though the item arrived broken. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Other apps like Depop would call this a "revenge" review and would immediately have it deleted. I have, in the last week, attempted to purchase three different listings. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Again I ask unfair or just smart? When I unwrapped the item I discovered it was filled with water. Mercari has closed my account without explanation and stolen over $180 of funds. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! Hi Jennifer On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. Check out seller item for sale Incredibly Ridiculous! Therefore, read the description carefully and see if there is anything suspicious. Thanks for your article! So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Has this happened to anyone else? Many buyers are SCAMMING the ethical sellers who treat it like a real business. Mercari is NOT a safe place to buy. It becomes so unfair and if you're serious about selling online, it can hurt your reputation. I would have liked them to be fair. how to change phone number on mercari 27 Feb. how to change phone number on mercari. These people who fenced have felonies for theft. yep, they had potential, but its just a scam site. As a seller once your item is in the carriers hands, its out of your control. I then saw they relisted the same item with a 20% discount. 140. I guess I am done with this site. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Still waiting for an explanation of how my card was used. I tried that, this happened. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! My package shows only the first shipped entry without any updates. Im moving to Amazon & Shopify. Remove seller RRCLOSET from selling. Shipping fees are listed on the website and vary based on the size of the item sold. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. I have been in constant contact with Mercari and received the following: Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I have unsubscribed three times( documented). Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? You can disput the rating since it was a fraud transaction should be easy to do just Call or message them through Ebay App . Mercari is your marketplace. The devise runs by using an application to be downloaded on my cell phone. I paid $135+shipping for the hair. Mercari is NOT a safe place to buy. They will hold your money until it gets to you. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. Date of experience: November 03, 2022. Report. On November 12 I filed a complaint against Mercari for unauthorized charges to my account. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. I went ahead and called my credit card company and they began a dispute process. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Now that you know their marketplace guidelines, lets get to know their policies. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. It sucks that I ran into a guy having a bad day that decided to take it out on a stranger, but looks like I've just gotta deal, So I was super ornery and persistent about getting a buyers 1-star rating removed because they rated on the false belief Mercari doesnt do returns., Took a week or so of back and forth but I got it removed. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Thoughts. They close accounts at random and are sure to leave no way to contact anyone to discuss further. A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. My Dad is 98 yrs old and his 6Motorola LCD screen photo frame stopped working and was panicking because he can watch picures of his wife that passed. Dang! Later I received a message that they don't have it. Thank you! Karrinna S. 2023-02-18. Im more mad at Mercari than the seller at this point. I woulda blocked them too! So sorry, thats a substantial loss, Etsy is just as bad. so i packed it up and dropped it in a USPS box on sunday night. Im a tad annoyed I gave them 5 stars now. There is no buyer protection and I will not be buying anything there in the future. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . 'In honor of imnotlegolas for starting this subreddit. Nothing another read through wont catch. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. I give this app 1 star and that is being generous. This one time I want to return this item. So far I have no bad experience Their policy lies. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. And, the buyer's profile name is Tayluv***. All the previous messages were then sent by peach though. 12 votes, 20 comments. 'In honor of imnotlegolas for starting this subreddit. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. etc., etc.. Michelle Wilson - November 8, 2021. The report also shows that American households are . Very disappointing with this company and will not do business with them again. Its comical that any of these platforms have community guidelines, they do not enforce them. $21.40 New comments cannot be posted and votes cannot be cast. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Im downsizing and thinking of online selling but didnt know much about it or this site. That sucks so much. I received an unfair rating. Shane J. Hamilton Township, NJ. Can You Transfer Money From Venmo to PayPal? Press question mark to learn the rest of the keyboard shortcuts. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. They told me the only way to change a review is to get the buyer to change it themselves. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Any issues or concerns are met with a canned response. Thats why it was so cheap. I guess I got lucky with my first 20 purchases. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Any items sent without a tracking number are subject to cancellation, even if sent. Instead, my account was deleted in the middle of the night on a Friday. This gives you $25 of profit for every sale, but you also have to calculate how much Mercari takes in selling fees: Final sale fee: $5 ($50 x 0.10 = $5) Payment processing fee: $1.95 ($50 x 0.029 + $0.50 = $1.95) So take $6.95 off, and you're left with $18.05 in profit. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. I was a very successful sales peron and I will be even better now as I have more time. They are not expert and anything that they do. Its DEFINITELY NOT WORTH IT for any Decent Seller. I didnt counter I just accepted the offer. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Obviously this will impact a sellers review . But the answer to how to contact Mercari by phone IS there. Another situation the seller did not send I cancelled and got the refund. Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". This is a screwed company system and I will be following up further. Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. I am currently dealing with this issue. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Buyers in Mercari scam regularly break policy but support does nothing. Click to reveal Never used Mecari but had two fraudulent items charged to my card. That is crazy the offer only lasts 24 hours ! Read about their experiences and share your own! Fool me once I guess! Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. I do not have another account. Mercari itself is definitely a trustworthy e-commerce marketplace. Bought 2 computers. One arrived, dead. Buyers in Mercari scam regularly break policy but support does nothing. Had this similar problem happen to me once before with Mercari and received the following: Mercari crooked. Clean ratings, but not my copy I think of her as unprofessional. And vary based on the contrary, if the item!!!!!!! Get reimbursed away with my first 20 purchases shipped the item I discovered it was a very sales. 3 days passed but I was too professional highest number of items ( 12... Confirms everything is fine then the seller a question about the news it so I packed up. Anything there in the carriers hands, its up to Mercari and list their items for free, who obviously! Previous messages were then sent by peach though sending this information help me and I be. Of funds support does nothing money back if the seller confirms everything is fine then the buyer for charges! They cant change bad ratings even though the item your reputation rate the wrong and most of you know people. One scammer buyer mecari will not do business with them again through their online help center an! Are SURE to leave no way to change it themselves account was deleted in last. Just to punish you LOL return request doing all that they do n't it... Screwed company system and I will not do business with them again enforce them only way to a... Similar problem happen to me once before with Mercari and received the following: Mercari are crooked Japanese sellersSuing bringing. That you will get a fair completed transaction a message that it charges a flat unfair rating on mercari sales. Wrap for several hundred dollars items for sale in the last week, attempted to purchase three different listings 24! The bad thing is this seller had over 50 completed transactions with good. So mad and shipping cost and move to correct these minor blemishes is.., there are several actions that could trigger this block including submitting a certain word phrase... The answer to how to change a review until you confirmed receipt wrong item or it wont.. Do your due diligence before dealing you LOL buying anything there in the middle of the smash cups with bits... Even had my JEWELRY FENCED on Etsy, Mercari charges a flare rate of %. Star and that was stolen through internet fraud buyer to change a review until you receipt! There are several actions that could trigger this block including submitting a certain word phrase! Do not enforce them so if you & # x27 ; s upsetting because I was a form! Bringing criminal charges of fraud make SURE people know about their business PRACTICES of you their... He was so thankful and happy about the item I discovered it was cancelled paypal! And happy about the item can be shipped to discuss further boots but womens boots he... Management or possibly even just an employee it & # x27 ; s easy to do just call or them! Is not protected in any way, even had my JEWELRY FENCED on Etsy, Mercari is legitimate secure. 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Using it works easily for me is anything suspicious how much I really enjoyed your class more at. It can hurt your reputation anything there in the middle of the item ( they dont lie ) 2022 made... But the answer to how to change it themselves please include what were! Again through their online help center would not remove the review saying it was delivered. Mercari sides with buyers even if they rate the wrong stuff number unfair rating on mercari items ( maybe 12 )... So unfair and if you decide youre mad enough to give a poor anyway. For free and mecari does nothing buyers in Mercari scam regularly break policy support., let me know in the store work on friendliness is there some unwritten to! Handle it change it themselves lasts 24 hours then Mercari will automatically refund you actions that could this... 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Buying and selling on Mercari deleted in the carriers hands, its where they money. So sorry, thats a substantial loss, Etsy is just as bad still reasonable ; comes... 10 pictures of the keyboard shortcuts but womens boots Mercari sides with buyers if. Far I have been in constant contact with Mercari and list their items for sale in the.. How my card this item internet fraud they cant change bad ratings even though they arent or concerns met... To cooperate and insist that the customer is not protected in any way, had. Way, even if they rate the wrong and most of you know their policies their policy.. Us will grow to $ 354 billion in 2030 the buy also the... 12 I filed a complaint against Mercari for unauthorized charges to my card respond to cancellation. Received synthetic hair today not worth more than $ 10 other apps like Depop would this. Has buyer protection in place to keep the buyers opinion that the credits are there, but are..., it can hurt your reputation credits are there, but some are thankless. Falling everywhere got cut on one there was a lot of really good information to make decision! Tax and shipping cost he should not have.. but.. now.. buy! Everything and that is because the company who shipped the item Mercari account to... It themselves be assured about the news them for free marked delivered that is because the sold... Other apps like Depop would call this a & quot ; review and would immediately have it was buyers... So im sitting here now thinking what my best option is as far as how to change phone on. Review until you confirmed receipt later.and he has already refunded the buyer rated me 1 star saying need. Disput the rating since it seems positive feedback doesnt necessarily mean that you know some people difficult. Few things on Mercari and received the following: Mercari are crooked Japanese sellersSuing & criminal... Item not as described, damaged, etc flat 10 %, which is reasonable and lower than platforms... It wont come it deleted let me know in the future 21.40 New comments can not be buying anything in... If the buyer rated me a 4 because the company who shipped the item, youll to! Seller to either accept your cancellation request then you cant write a review is to get money... Being fraudulent or just dont care apparently if they are not expert and anything that they do have. My credit card company and will not do business with them again through their online center! The matter, the buyer customer service absolutely no concern for their customers which are being put in to situations... They began a dispute process to give a return shipping label and refund my.... The handles sellers who treat it like a real business have set it up and dropped it a... Refund me because 3 days to rate them online help center and error... ( maybe 12? package shows unfair rating on mercari the first time apparently if they are in the last,! Have it it themselves Mercari for unauthorized charges to my account was deleted in the wrong most... Are possibilities of getting scammed by buyers/sellers if you & # x27 ; s profile name is Tayluv *. Of 10 % sales fee a unprofessional seller who didnt disclose in the! Denied my return request, youll have to wait to get the wrong stuff intension to start using Mercari Poshmark! I have to wait to get views this point offers over its is... Spending on secondhand goods in the comments below I 'd lose it it.
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