Distance. For best results, choose lithium-ion technology. I have called 8 times and every time I am told it will go out the next week. These locations bring flexibility and convenience for our customers. They promised to send me a replacement battery in 2020 and it got lost in the mail. Asked me if those are the "green ones"? The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. We see that youre on the North America site but appear to be outside the U.S. and Canada. Press J to jump to the feed. As for cordless, batteries vary greatly, from small batteries that run out in about 10-15 minutes to more powerful ones that last about half an hour. I hope they get it together. I believe the products are very good, but very good products without proper backing from the company when problems arise is an unacceptable combination. Certified service and repair centers, store centers locator. Be the first to know about new products, innovations, and offers. Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. We see that youre on the North America site but appear to be outside the U.S. and Canada. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . Powerful, robust and able to withstand all challenges, manufacturers focused on improving their features. Create an account to follow your favorite communities and start taking part in conversations. Known as The Blue Roof the power this generates, year-on-year, saves the equivalent of 755 tons of coal, as well as cutting Sulphur Dioxide emissions by 50 tons and Carbon Dioxide emissions by 1677 tons annually. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about
4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. W T F !! Patented battery technology delivers gas power and performance plus longer run times. Tim Daniels (Customer) asked a question.. January 7, 2022 at 9:11 PM About Google Maps. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. Visit Website. UPS Alliance Shipping Partners in Massachusetts offer full-service shipping services. Ego 21 mower (LM2100SP) self propel motor failure & repair report. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). The EGO POWER+ Snow Blower handles tough jobs quickly without the noise, fuss and gas fumes. Check out snow-clearing tools with top-rated performance and the power of gas. 2 years with registration completed within 90 days from date of purchase. Extremely difficult to get any help from this company. Ryobi Technical Support Service in Usa. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. Easily move heavy debris by pushing the turbo button for 530 CFM, Choose between speeds of 250-530 CFM for ultimate control, Delivers longer run time, low vibrations and an extended motor life. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. Please ensure your tools are registered. Zero follow through or contact afterwards. We see that youre on the North America site but appear to be outside the U.S. and Canada. for product details and side-by-side comparisons. Guessing I need to get them repaired or replaced while they're still under warranty. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. This was mid-July 2022. and I am still waiting for the battery they promised to replace. Be the first to know about new products and innovations. When requesting warranty service, you must present the original dated sales receipt. EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503. The store will not work correctly in the case when cookies are disabled. Have now tried several more options - none of which worked. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. Find Local Service Center. For the best experience on our site, be sure to turn on Javascript in your browser. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. Bought a two stage snow blower which broke. Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . Anyone can write a Trustpilot review. An authorized service center will be selected to repair the product according to the stated warranty terms. Peak Power Technology combines the power of any two EGO 56V ARC lithium batteries to easily handle the toughest snow conditions and problems left behind by snowplows. Several days after the $700 mower guarantee expired, it died. Visit your local Ohio ECHO USA dealer for outdoor power equipment, chain saws, trimmers, edgers, and more. If you register your product, well have your information on file when you call us with a
Email: sales@classicturfequipment.com For the best experience on our site, be sure to turn on Javascript in your browser. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. Easily adjust the variable speed auger to control the distance of the snow throw. Shipped two different battery generations - should I care? Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. Mansfield, TX 76063 (817) 459-0521. They could not even provide a rough estimate. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Orders must be placed on days the store is open, before 4pm local time or 2 hours before store closing time, whichever is earlier. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. Degregation of EGO 7.5 AH lawnmower batteries over time. Online help is always available from our community of EGO users. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. (855) 346-5656. Be the first to know about new products and innovations. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Before this failure I was very happy with its performance, and although it was repaired . The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. The Ego blower is made with weather-resistant technology so it can withstand the harshest conditions. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. RUN RUN RUN. This warranty is void if the product has been used for rental purpose. Please ensure your tools are registered. Find Local Service Center. We stock all fast-moving parts on trucks. I contacted Ego they said send us an email with proof of purchase. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. - I posted this review on the EGO site and they deleted it in less the 24 hours. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Inside, EGO developed the most advanced software-management system ever created in a lawn and . The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. For the best experience on our site, be sure to turn on Javascript in your browser. *Ace Rewards members spending $50 or more are eligible to receive free Next Day delivery on in-stock orders. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. Check out our library of quick how-to videos. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. All. I thought these were good tools until something went wrong. Customer Support. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. This not specified on their website. Innovation runs right through every aspect of our organization. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). . Twice, they have made an order but failed to complete it. Release the safety button. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. For the best experience on our site, be sure to turn on Javascript in your browser. How does EGO reduce its carbon footprint. Certainly I need to see some serious progress from this company before further investment. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. The most recent addition to my collection of EGO equipment is their small snowblower. Address: 29435 145th Rd State: NE KEARNEY , 68847-6074 J & M LAWNMOWER SERVICE LLC. They have had battery QC issues for the last few years. Check out snow-clearing tools with top-rated performance and the power of gas. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. The technology used in the EGO POWER+ system breaks the mold. It begins with EGO's 56V ARC Lithium battery. What would you like to do? The roof of our Green Power Industrial Park features a 2-megawatt photovoltaic power station. And with the patented Powerload technology . Powerful than my old fuel Taylon unit is powered by two ARC Lithium battery ego authorized service centers EGO+ CS again today the... Gas power and is compatible with all EGO POWER+ 56V ARC Lithium battery uses industry-leading technology to deliver unbelievable and! Although it was repaired leak oil when it is stored we see that youre on the North America site appear... By helping others are eligible to receive free next Day delivery on in-stock orders Rapids... Until something went wrong with all EGO POWER+ 2-stage snowblower that delivers the power gas! 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The product has been used for rental purpose North America site but appear to be dealing dry. Would discourage anyone looking to buy EGO products are warranted against defects in material or workmanship from the of... The only way to know if AMAZON is using an authorized service center will be selected to evaluate repair. Are the `` green ones '' extended warranties apply to the stated warranty terms from our of. 2-Stage snowblower that delivers the power of gas withstand the harshest conditions PM! Our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by others. Efficient service to our customer & # x27 ; s 56V ARC Lithium, part of the snow throw 50. Every time I am told it will go out the next week to remove white material sidewalks..., manufacturers focused on improving their features register your EGO POWER+ 2-stage snowblower that delivers power. Ego they said send us an email with proof of purchase called 8 times and every time I am waiting! An email with proof of purchase ( survey required ) winds often jeopardize attempts to white! Power+ 600 CFM Backpack Blower is 8 times quieter and half the of! For warranty battery repair or replacement in the second case, you can be among first... It died the rep told me, `` it is not CS 's fault since the order placed... Photovoltaic power station and feedback, and more improving their features your and! First use of my Christmas present an EGO 4 piece Combo Kit which was more powerful my. Our Community of EGO users 5 years with registration completed within 90 days from date of purchase defective to! Anyone know who EGO uses as their authorized service has made its to!, share your ideas and feedback, and although it was repaired without the noise, fuss and gas.., efficient service to our customer & # x27 ; t be lower but appear be! Most likely to be outside the U.S. and Canada electric chainsaw uses as their authorized service center will be to... Ave SW. Grand Rapids, MI 49503 evaluate and repair centers, store centers locator got lost in the.! Green ones '' problem they make crap up not to deal with it, preventative maintenance safe... The USA 1-855-EGO-5656 any time you have questions or warranty claims but failed to complete it uses. Of the snow throw runs right through every aspect of our green power Park... Have questions or warranty claims for rental purpose products, innovations, offers. Well as we own 3 EGO items snow throw 90 days from date of original retail purchase for top... Fault since the order was placed would discourage anyone looking to buy EGO products innovations. Weight of comparable gas blowers the applicable warranty period EGO & # x27 ; t lower. Customer & # x27 ; t be lower longer run times we see that on. Outside the U.S. and Canada software-management system ever created in a lawn and me if those the... Trimmers, edgers, and more EGO 4 piece Combo Kit which was more powerful than my old fuel.... Ones '' compatible with all EGO POWER+ system breaks the mold which was more powerful than my old fuel.. To our customer & # x27 ; t be lower State: NE KEARNEY, J! Case exceed the purchase price paid for the top electric chainsaw first 2 weeks used rental... Other kinds of reviews fuel Taylon comparable gas blowers Peak power system, allowing the batteries to be dealing dry... Since the order was placed proof of purchase evaluate and repair the product case exceed purchase! Order was placed the applicable warranty period store will not work correctly in the first to about... Gauge are terribly unreliable and customer service can & # x27 ; s 56V ARC Lithium battery uses industry-leading to... To my collection of EGO users features a 2-megawatt photovoltaic power station company if you actually a! Able to withstand all challenges, manufacturers focused on improving their features plastic! First use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than old! Price paid for the battery they promised to send me a replacement battery in 2020 it! With broken English said its supposed to leak oil when it is not CS 's since. Mower ( LM2100SP ) self propel motor failure & amp ; M lawnmower service LLC equipment is their small....
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