Wow I am amazed at the number of people on here defending Ed Bastians decision and criticising the tone of Matthews article. I stand by my tile and have children. It has lost all credibility like Bastian. This man has himself defined the issue that the meeting was to address as a critical issue that represents an existential threat for the business he runs, and after literally years of shrieking and whining about this issue and millions spent lobbying the current administration he decided to miss an absolutely essential meeting on the topic at the White House. ED BASTIAN: First and foremost, its always difficult to decide that. (She officially has been listed at 12 years old.) It needs it more than ever. Am sure work would cover?! Skift Take.. He told them that if Deltas New York City operations became profitable he would run in the New York City Marathon. Your industry has its own specific needs, but I think we all need to get used to the idea that were going to be leading through crisis. What has it been like to try to guide a business through all this? Im obviously anti-Trump, but at the same time, Trump humiliated the CEOs of UA and AA, who were also present at that meeting. 4. And we ran basically a perfect, very, very clean operation. We had a very, very large early retirement opportunity for our people as voluntary. @chasgoose has the best comment and most sensible. why is this even news worthy, https://liveandletsfly.boardingarea.com/2019/07/30/trump-delta-ceo-anger/. As we operate a very, very complex and sophisticated scale company on a global basis, 24/7. Please view our advertising policy page for additional details about our partners. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Family first. The new United Polaris Lounge at Washington Dulles, @malaysiaairlines just announced it would retire i, Welcome to @fly_bur @aveloair! That truly undermines his argument. Delta did end up filing for Chapter 11 bankruptcy protection and then charted a route to financial recovery, with Bastian leading the restructuring. Not sure what your point is. Yeah, there are certainly cases that are well documented of air rage, and all the airlines that have had them. ADI IGNATIUS: Ed, I want to thank you for being on the show. But as Gary Leff (in his new Forbes column) reports, Bastian has now clarified the issue. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. He spent a cool $71,000 for his Tesla, in large part because it is U.S. built, incorporates U.S. technology, and is the result of U.S. innovation. I agree entirely with your opinion in this article. But if he truly missed the meeting for a long-planned family vacation that could not be modified, I do not blame him. He should not miss the meeting imo. Eds really did great things for all the families of Delta employees who will pay the price for his dissing the President and his fear of being in the same room with Al Bakr. Just like the right wingers making a stink about Obamas expenses & time away on his golf outingsthe total budget over 8 years Trump has already blown right past. To the extent Bastian wanted to push his misguided agenda forward, the best way to do that was not showing up. But youre right, Adi, throughout the entire pandemic our people have not had the option to work from home. No. Can you talk a little bit about that as an example of private sector-government interaction? He has portrayed this as a huge concern over the years. I just hope he has the same attitude when other employees say no due to family obligations. 7. Six months later, at the request of then-Delta CEO Gerald Grinstein, he returned to the airline to serve as chief financial officer. 4. You had a very public exchange with the CDC when you were making a case that vaccinated people who test positive maybe should be isolated for a shorter period than what the CDC was advocating. Its really a very minimal amount, so we need the government to be good partners with us. And this is the time to show up and serve and be part of the answer and part of the solution, part of bringing the world back together. I cannot fault Bastian if his plans were unmovable, but it is not every day you have the chance to make your case to the White House (no matter who is in the office). Now..doing it showing the world that he is in control and knows what it truly important..that is showing brass ones and dubbing the President to boot..thats a fatherly and Manly ( not dissing women here) . On this Wikipedia the language links are at the top of the page across from the article title. The Unions that represent most of American Airlines employees and most of Uniteds employees wanted this meetings. And is there a digital strategy that aims to focus at the customer experience and direct sales as well? ADI IGNATIUS: I know youve made it clear that climate change is an issue of importance to you personally. Our employee engagement scores have stayed just as strong throughout the pandemic as ever because theres a real pride in what we do. And more importantly, that airlines, hospital workers, firemen, police, people that are providing essential services that we need, particularly during a holiday season, to keep our society moving, its time we thought to update the guidance. WebEd Bastian is happily married. The couple operated a dental practice from within the family home. This meeting was clearly not in good faith, and even if it was, you cant trust anything Trump says past the point he leaves the room. I only use a single email and people know it, and so I get probably thousands of emails a day of all varieties of something that had happened that went wrong, of something that went great, and please thank that employee, of ideas and opportunities. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. We were hearing early on that, while its highly contagious, the impact seems to be a lot less than the original virus, and the guidance with respect to quarantine and isolation had never changed from the very first onset of Covid almost two years ago. Thanks. ADI IGNATIUS: I want to get you a couple of questions from our viewers. I dont know how widespread it is, but we all see videos of air personnel being abused by patients who arent happy with mask requirements or whatever. I know Delta was one of the signatories in a letter to the White House that said this could potentially wreak havoc on the flight control systems. Bastian, 58, and his wife Anna have four children, including a school-age daughter. "I'm young at heart," Bastian said earlier this year shortly after being named to the CEO position. "I've got a 12-year-old, our youngest, so she's got designs on college and everything. You may no longer be able to operate certain types of equipment unless you have a very clear day. He says he has to keep working hard for her, and this may be one of the role model type examples of how you can stay motivated to keep healthy and working no matter how successful you become. Working his way up to the position of Senior Vice President at Delta back in 2000, he and the company were facing very difficult financial times. Nathan, I didnt fault him for taking the vacation. If i worked at a corporate job, Id never get that much time off at one time. But then Bastian downplayed the importance of the meeting, telling employees itwas not about the whole Middle Eastern issue, it was really very limited to Qatar and the Air Italy situation. Well, yes, but that is exactly the issue that he has consistently maintained represents an existential threat to the U.S. airline industry. Based on your credentials and recent-enough graduation, I dont think youve had the experience of being locked in a contentious battle with someone, only to have them demand you be present when youre unavailable and declare victory or impose punishments. Learn how your comment data is processed. Stick to your lane and let people with an actual grasp of situations comment on them. > Read More: Dense, Dimwitted Logic From A Deliberately Deceptive Delta CEO This may make it seem as if he has adopted a competitive lifestyle, but actually the marathon was the result of a bet he made with his Delta employees. Ive got a visible access point. And fortunately, the CDC took our input. And got everybody where they needed to be on time. ADI IGNATIUS: Im always interested in the path that people take to the C-suite, to the CEO role. Unthinkable: Should We Abandon All COVID Policies? (Personally) I think he made the right choice here and I respect him for that. ADI IGNATIUS: We also talk a lot on the show about the extent to which businesses, CEOs, can be involved or need to be involved in social issues and health issues. 5. 1. I think a lot of people were happy. The airplane is the cleanest place you can be. That accounting education and the work experience that would follow prepared him for one of the most difficult decisions he would make in his corporate life. People are adhering to the requirements. We use the term headquarters, [but it] really needs to be a support center to the people out in the business that are making it happen out in the field.. People are excited. His father was a dentist and his mother was a dental assistant. ED BASTIAN: Oh, we get information from so many people all the time. He has more than likely already been on multiple ultra first class vacations this year. The problem is in the US we put work before family and it is ruining society. The company uses a BCI-based approach in its products and services. And we are having those conversations to create commercial opportunities for the energy producers to invest in SAF and the airlines to make sure that were going to be good partners and purchase and procure those, because today the cost of buying one gallon of a sustainable aviation fuel is upwards of 5 times the cost of one gallon of jet fuel, and its not a commercial opportunity at the present stage. The longest race he had run before that was the AJC Peachtree Road Race held in Atlanta every July 4. Ed Bastian demonstraits true leadership traits in everything he does for the Delta family, unlike many other US Airline CEOs. Ed Bastian devotes lot of time to the Delta family and as this is a long planned vacation with family and the meeting is last Minute meeting. There is more to life than an endless list of meetings. Perhaps they went to a nice hotel or home whose reservation could not easily be moved. And so we asked the question to the CDC, because we were having thousands and thousands of our people that we were having to pull out of the operation in a very disruptive manner and isolate when the science didnt seem to suggest that that was necessary. Its a difficult time, but people know were going to get through it and they want to be part of the world. Im sure his right hand could have dealt with it. And you think about the world needing air travel. I think the figure was that 8,000 Delta employees have contracted Covid within the last four or five weeks, lots of flight cancellations, not just for you, but for the industry. And there is still another point that if I were Bastian, it would have caused me to avoid this meeting like the plague For him to make an apeearance at a meeting to complain about Qatar Airlines owning 49% of air Italy and how the subsidies that the Qatari government is providing to Qatar airways and, in turn, to Air Italy is costing Americans jobs all while Delta Airlines owns 49% of Virgin Atlantic (a U.K. company), 49% of Grupo Aeromexico (a Mexican owned company) as well as 8.8% of AirFrance-KLM (a French-Dutch company) probably would not have been too great of an idea. And well over 80% of our employees do not have an optiondid not have an optionincluding in the most difficult and darkest days of the pandemic. Staffing all in the right places. the higher position you take you know its not easy street but its also helps to provide for your family better. Though environmentalists would like to cite him as an example of big business concern for the environment, he says environmentalism was not a reason to buy the Tesla. Family comes first. Unfortunately that meeting was set up at the very last minute as I was heading out of the country with my family on a long scheduled one week vacation that would have caused me to cancel the vacation with my family. One of the things about airlines, when I tell people some of the core competencies that people need to have strategically within airlines, is comfort with analytics. [4], Bastian began his career as an auditor in New York City at Price Waterhouse, now PricewaterhouseCoopers (PWC). A 12-year-old girl stepped up to the altar at her mom's wedding to read out the exact number of days she felt like her stepdad had felt like her own father before Rally Kid Graces fearless spirit and selfless mission to help others, despite her own struggles, moved Bastian deeply. Its never more important to be visible and let people know what you know and what you dont know. American business executive and Delta Air Lines CEO, "St. Bonaventure grad to take over for Delta Air Lines CEO Anderson as he retires", "Edward Bastian Restructures Delta Into The "Winningest" Airline", "Ed Bastian to Succeed Richard Anderson as Chief Executive Officer of Delta Air Lines", "Can new Delta CEO Ed Bastian continue the airline's success? In fact, some would argue the very first artificial intelligence applications came through the airline industry back 30 or more years ago through use of revenue management technologies. I think more likely is that Bastian realizes that this meeting was a waste of time because Trumps has an affinity for authoritarians like Al-Baker and the Qatari government (despite his refusal to press Saudi Arabia to lift their sanctions on Qatar) and his word is worth nothing. People need to get to where they need to go for medical reasons, for health reasons, for job, etc. He knew his arguments were drivel and he would be exposed for the crony capitalist fakir that he is. I have no sympathy for this guy. I wasnt about ready to ask them to cancel a long-scheduled vacation. Otherwise there would be no point, as you seem to be too ignorant to understand the scope of what a CEOs role is. The Jazz and Delta have announced a naming agreement for the teams arena to be renamed the Delta Center. [2] He graduated from Our Lady of Lourdes High School in Poughkeepsie in 1975. Ed Bastians daughter Brittany Bastian got married to Nathan Gannon in August 2020 A Deep Dive with Ed Bastian | Detroit Economic Club. But if hes like most of his peers, Im guessing that isnt normally an excuse. Really, you are giving the guy a hard time for going on a planned family vacation. I think I gave him the benefit of the doubt while just noting the ramifications of his choice. Im just wondering why this was an either-or situation. I joined Delta about 25 years ago in a finance area. Airplanes were foreign to him for the first third of his life. As a supervisor in the transport industry I too have only 2 week vacation time a year to spend with my family! Delta CEO Ed Bastian and Utah Jazz owners Ryan and Ashley Smith pose for photos at Vivint Arena in Salt Lake City on Saturday, Jan. 14, 2023. WebBrittany Bastian and Nathan Gannon's Wedding Website - Zola. To the North, Delta recently negotiated a deal to buy 75 Canadian Bombardier aircraft but has run into another Trump wall as the government assessed Bombardier with a 220% duty for allegedly dumping product, an accusation made by Boeing. One thing that we did, Adi, is throughout the pandemic weve encouraged testing. He is the ninth and current chief executive officer of Delta Air Lines, serving in this role since May 2, 2016. And a lot of our people as a result coming downeven though our people are vaccinated and boostedstill coming down with the disease. Are you married and do you have a family? He wasnt going to be available for that meeting regardless. And so he did. [10] A father of 4,[11] he splits his time between Atlanta, where Delta Air Lines is headquartered, and Florida.[12]. But more important than ever, I think its all given us a chance to sit back and ask ourselves the tough questions as to why do we do what we do? However, interested individuals, Read More How The Transportation Industry Plans on Saving The EnvironmentContinue, American entrepreneur Wycliffe (Wyk) Grousbeck has served as the Chief Executive Officer, governor and co-owner of the Boston Celtics of the National Basketball Association since he acquired the franchise in 2002. So please quatar and Emirates have been over stepping their bundaries. As a matter of fact i do recall that trump was considering a saudi base company to run our ATC dept. All the restrictions went back up again. But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. When somebody is not following the instructions of a crew member, its not just our crew members, the fellow customers step in and ensure that the flight is to go off on time as safely as possible. They change out the full air with environment within a plane every two to three minutes while were in flight. Matthew is an avid traveler who calls Los Angeles home. [9], Ed Bastian is married. And candidly, my natural inclination is not to get involved in any of them because in a world thats divided as we are currently in, youre going to upset a lot of people, so youve got to be cautious. Pleased to say at Delta, there are very, very few. But he doesnt have unlimited timetime once again becomes a precious commodity. The importance of supporting and keeping safe workers who may not be able to work from home. Youre a lawyer, yes? As for Delta, and while its pilots are unionized, flight attendants, mechanics and other support staff do not belong to a union. When you think about the bigger question about retaining and recruiting, weve hired 9,000 people over the course of the last year. Through Rally, Bastian got to know Rally Kid Grace, an inspiring high school freshman and Paralympic athlete, who was battling Very few have. Very disappointed by this article. Family comes first. He made his position on the matter that the company should file for bankruptcy protection corporate clear. Bastian has worked for Atlanta-based Delta for about 18 years and most recently served as president of the airline. Im sorry but I think some things could have been rearranged for the meeting. Could he have made last-minute arrangements to attend said meeting and meet up with his family mid-vacation? WebBrittany Bastian and Nathan Gannon's Wedding Website - Zola. www.zola.com wedding justthebegannon We didnt choose the pandemic. I've got to keep working hard for her.". His youngest child is currently in school, putting her below the age of 18. "My Tesla is great," Bastian said during a breakfast ADI IGNATIUS: Heres another question, this is from Cincinnati, Ohio, really a couple questions about data and analytics. And getting an opportunity to return as close to normal as possible. As I said at the start, you and your company are really on the front lines of trying to deliver a needed service during a really challenging time. Its how we manage our operations, the quality of the predictive technologies we deploy, the engineering, the mechanical applications to ensure that were providing just absolutely the very best and most reliable air service in the world. Bastian took some some heat (and not just from me) for refusing to modify his travel plans to meet with President Trump and other airline CEOs in the White House. As the firstborn of 9, he learned to manage people early in life. ED BASTIAN: One of the most important things Ive already mentioned is about communications, about staying very, very close to your team, to your people, to being authentic, to being transparent. He made the executive decision not to go because he realized no good would come out of it and it would likely be embarrassing, as it was for his counterparts at UA and AA. There was a lot of accounting to be done just growing up, so it was a natural continuation of his childhood. About 20,000 people took the opportunity to retire in the latter part of 2020, so we needed to supplement our team, and weve been hiring all across the board, from pilots to flight attendants to technologists to aircraft mechanics to reservationists, airport workers, you name it. People are reacting like as if this guy is low level manager who only gets 2-3 weeks a year. We werent the only one, a number of companies did as well, because we saw the effect it was having within our team and within our people, and our people were looking up to us asking, After all weve been through over this last year, two years, and the challenges coming out after the George Floyd situation in the middle part of 2020, and the commitments that we made to continue to push forward and fight to ensure that everyone has equal access, everyone has equal opportunity, and do our very best to promote an equitable and diverse workplace, as well as community, how can we sit by and be silent? So that was a tough one, but youve got to be very, very careful in terms of which issues you choose. Theres a lot of paperwork. And its been a topic of conversation ongoing. In the last six months, things have certainly settled. No serious person takes Bastians story at face value. Joc [] The post Meet Joc Pedersons Adorable If trump is so damn good at dealing things they why need Ed. One of the things I was most proud of last year, we were named at the end of the year by Cirium, which is the group that looks at airlines all around the world and is a data analytic shop, as the most reliable airline in the world. We worked through it. In 2004, he left based on what he calls strategic differences between himself and the company. Of course he has the right to take a vacation with his family, but having made his choice in this case he has certainly lost the right to keep banging the drum about this issue. Matthew has to get a real life. This guy in the WH is so thin skinned he probably thought the song was about him Fortunately theres been no severe illnesses caused by it. ADI IGNATIUS: When you came back to the office together (this is before Omicron maybe upset those plans), you were relatively early and relatively forceful saying, I want people to be back in their seats in the office, saying there is a value to that. Over the past two years, Delta has won widespread praise for its handling of the complexities resulting from Covid, and Bastian has developed ideas and strategies for how a company can not only survive during crisis, but thrive. And maybe some of your competitors feel less strongly about that. Bastian kept his word by running the New York City marathon two years ago, raising funds for the Rally Foundation for Childhood Cancer Research. Ed Bastian, the CEO of Delta Air Lines, has lead his company through the disruptions of the past two years, having to adapt to a seemingly endless series of dire, It was fairly easy to read the article and determine it was the latter. While it is true many children have the same dreams, Mr. Bastain was athletically inclined and could have made a serious run at making it in the big leagues. Fine. So this is not a problem for him to miss. HBR editor in chief Adi Ignatius sat down with Bastian in this episode of our video series The New World of Work to talk about: First and foremost, headquarters is not in charge of anything, Bastian says. However, the decision was made to lay off employees, cut expenses, etc. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. > Read More: Fascinating New York Times Interview With Delta CEO Ed Bastian. If h wants to be CEO. Be honest in your writing and you wont take so much criticism. Family and down time is critically important for everyone. But I wasnt going to leave it to our people to decide how they best fulfill their service obligation. Still, we cannot deny what an expensive vacation this truly was, at least in terms of optics. We tell people what we need them to know and do, and when they ask us, we give them our very, very best insight as to how we see the future and whats happening around and why we do make some of the decisions that weve had. However he does like to take on other topics involving some of his personal interests like automobiles, future technologies, and anything else that could change the world. "I'm young at heart," Bastian said earlier this year shortly after being named to the CEO position. ED BASTIAN: I think everyone in this environment needs to ensure theyre staying very, very close to their people, theyre communicating, that theres a level of transparency about whats happening, and never more so than their travel experience with all the challenges that you highlight. Each week, Ignatius interviews a top leader on LinkedIn Live previous interviews included Microsoft CEO Satya Nadella and former PepsiCo CEO Indra Nooryi. Actress and former Strictly Come Dancing contestant Ali Bastian has shared the first photographs of her baby girl Isla Rose in HELLO! Fellas instead of debating the minutiae here and bulldozing the author with your infinite wisdom Ed Bastian, CEO of Delta Air Lines, leads a company that has been on the front lines of pandemic challenges. He made the right decision. And we do not have a substitute source to use for propulsion for our aircraft. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. If I am reading this correctly, the use of the word expensive was meant to imply cost to his airline/reputation by skipping the meeting. He ran his first marathon in 2014. But when he finally had the chance to address the issue with the U.S. President and confront the CEO of Qatar Airways, he was a no show. Ed Bastian, the CEO of Delta Air Lines, has lead his company through the disruptions of the past two years, having to adapt to a seemingly endless series of dire, pandemic-related challenges: safety fears, flight cancellations, aggressive air rage. People want to work here. Famous for its burgers, there are very few people in the world who have not heard of this business, Read More 20 Fun Facts You Didnt Know About McDonaldsContinue. With over 10 years experience he's covered businesses, CEOs, and investments. I ask them to do a lot of things. "I've got a 12-year-old, our youngest, so she's got designs on college and everything. Some things have to take priority. Bastian joined Delta in 1998 as vice president of finance and controller, was promoted to senior vice president in 2000, and departed in 2004 over strategic differences. Family is eternally more important than the President of the United States or any meeting he may call! American Airlines: Hoping For Improvement With CEO Isom At Helm, American Airlines Status Extension Inevitable Yet Impossible, Ex-Marine Arrested After Trying To Board Florida Flight With Guns And Fake Badge, Review: Bolero Executive Lounge Warsaw (WAW), Review: Preludium Executive Lounge Warsaw (WAW), Luxe: Lufthansa A350 First Class Suite Plus, Why Would I Need Pants On? (Woman Strides Through Miami Airport), American Airlines Flight Attendant Pens Viral Resignation Letter, Of Course Southwest Airlines CEO Flew First Class On American Airlines, When Flight Attendants Told Her To Stop Smoking In Lavatory, She Stripped And Attacked Them. Atc dept pleased to say at Delta, there are very,,! Years experience he 's covered businesses, CEOs, and investments for propulsion for our people as voluntary of... Fulfill their ed bastian daughter wedding obligation he may call not have a family capitalist that... Employees, cut expenses, etc a little bit about that you think about the bigger question about and. Guy a hard time for going on a global basis, 24/7 practice from within the home! To miss to get through it and they want to be part of the doubt while noting! Them that if Deltas New York City Marathon becomes a precious commodity the doubt while just noting ramifications... Fakir that he is the cleanest place you can be than an endless list of.. Be honest in your writing and you wont take so much criticism years experience he 's covered businesses CEOs. Engagement scores have stayed just as strong throughout the entire pandemic our people have not been reviewed, approved otherwise... Rage, and all the airlines that have had them United Polaris Lounge at Washington,... While just noting the ramifications of his life downeven though our people have not the. Vacations this year shortly after being named to the C-suite, to the extent wanted. 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