Be warned. They never ever measure the house before putting in the new a/c . I think a lot of people stick around because we make such good money. I would like to talk on two issues I faced with Parker and Sons 1. $10000 for replacement unit. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. I will admit to being a bit on the thrifty side, but $350 for an hour's (maybe 90 mins) worth of troubleshooting just seems a bit steep to me. My boss tried to do something about it but we still have to do it then I found a bug. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. Thanks for the great recommendation! We also have a Tucson site. From the hourly and the bonus structure. . I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. I contacted Parker and Sons and technician came out on 08/11/22. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. Lastly, this guy was supposed to "have experience with Solar systems". Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Wish I could leave more then five stars.We had a plumbing emergency. We're not your Average Joe! Yes, Parker & Sons offers eco-friendly accreditations. Mike was wonderful! To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". sales rep, and asked both to contact me tonight, to start the refund process. 12. , Plumbing or electrical make your first call to Parker And Sons. 21 complaints closed in the last 12 months. The gentleman who did my service was knowledgeable and gave me all the options. Literally the only Pros are the MONEY. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. I woke up with a rainstorm in my living room after a pipe burst upstairs. Very pleasant. It seemed pricey, but I have a contract with them already, so I took their advice. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! Yelp confirmed a business or employee license. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Andrew did a great job replacing light fixtures in 2 bathrooms. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. Bonuses are not capped. Have an after-hours emergency? We are very . We're having the work done for $600 from another company. $673.54 is what I am owed and I want them to refund me for no services rendered . We're not your Average Joe! AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. They never call me back. Why was I not contacted? Management is good and cares about employees. Thank you! We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. I had purchased a new faucet online myself. License: Not Required. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. They never stick to things - they make changes too much. We are very happy. They said they'd refund $1700, and then perhaps my review would become more positive. We have to clean ourselves in the office. The Parker & Sons per-job pricing structure is to blame. I have seen too much unprofessionalism from this company to be denied as a one time slip up. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). Schedule an appointment with us today! This has been almost a year and didnt their installer saw there was a hold in the air ducting? They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. 9 Parker & Sons reviews. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. Good. These are just a few examples: Dave at Parker and Sons came to my rescue. Luckily, my next call was to Parker & Sons. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Luckily, my next call was to Parker & Sons. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. 3d i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. Yes, Parker & Sons offers free project estimates. Useful Reply Reporter447795 We offer the expert services you need at prices you can live with. There employees have damaged my AC unit from all the work they have attempted to do. You must ask permission to use the restroom or to step aways from your desk. Friendly environment
12/16/2022. News flash 'right to work' means you can fire anyone without giving reason. Audrey, your safety and satisfaction is of the utmost importance. How is it possible the install quote increased by almost 4x? Write a review Sign in. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! We had our 1st ac regular maintance service. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Cons Challenging to get quality leads and minimal commissions. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. Parker and Sons has reached out to the customer via phone and email. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. See Yelp for long description of this co. It was a mistake to go with Parker & Sons. Pretty awful. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! This concern has been brought up to ********** and we will work with them to figure out why this happened. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. The ease of their financing terms made it a very easy decision to make. So, let's see. Parker and Sons takes care of both the plumbing and A/C maintenance. The manager said he would call us back and he never did. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. The ** unit has never worked to cool house since the installment. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Called Parker & Sons to get a simple kitchen faucet replaced. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. I guess they use the Inflation as the excuse to bump the costs by $$$$. Not many opportunities for promotion/advancement, You have 30 hours any season. Im without heat. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It was in the afternoon; the house is freezing cold and being heated with the oven. The discussion went in circles again on 300 vans, fuel , inflation etc. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. The electrician did not clean up, leaving the old one in the backyard. You are in Phoenix. The customer stated she would call us back and rescheduleonce she felt better. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. Verification can help ensure real people write reviews about real companies. They do not value their customers. I'll be sure to pass along your kind words of praise. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. always great and friendly service. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. We were told we could be put on stand by for the next day which was great. Stay up-to-date on current news, promotions, and industry tips. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! I am going to dump this company's contract ASAP. Called me before coming, let me know when they were here and when they were leaving. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Is this even legal? Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. This is the reason I switched from my previous company! The electrician recommended replacing two problematic ceiling fans. You are in Phoenix. Offer is valid for existing location only. Parker and Sons is a life savor. Customer service contacts and company information. We have to clean ourselves in the office. Parker and Sons. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. I warn you do not use them. Random schedule changes which affect your life. This place is a rip off i had a technician come out to check my ac. Great service. So sorry for the inconvenience. Parker and Sons is a life savor. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Everything went smoothly, and they started on time and kept their appointment schedule. Their work is thorough and professional! I have a warranty so I'm forced to keep dealing with them. We are very happy. The job got done as quickly as they could because it was a big big job. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? I discourage anyone from using Parker and his greedy Sons. - could be paid more
Learn more about Birdeye. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. I called another well known company and was quoted hundreds less. I only want my money back from this awful company. Even the best lawyers don't make that much! I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. Having problems? Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. I woke up with a rainstorm in my living room after a pipe burst upstairs. BBB Business Profiles may not be reproduced for sales or promotional purposes. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. I also had the electrician replace an outdoor fan. Please let us know if there is anything else we can assist with as were always happy to help. They were excellent, professional and friendly. Read what our customers -- people just like you -- have to say about our products and services. There is some good pay opportunity and good management. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. They have replaced, ducts, thermostats and other parts to no resolution of the issue. Thank you so much Jan for the great review for Andrew. Plumbing. Never said a word. My boss tried to do something about it but we still have to do it then I found a bug. ******* said that is not what she sees on the invoice. The managers don't communicate well at all. Parker & Sons is currently rated 4.4 overall out of 5. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. I would not recommend this company to my friends. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Had these guys come out to fix a broken duct. They are not authored by Glassdoor. Ive been using them for almost 9 years now and they are very trustworthy. We appreciate this feedback. If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. Found issues with ***************** ordered.12/19/2022 System failed after midnight of 12/18/2022, so I called P&S at 7:00 am. Read what our customers -- people just like you -- have to say about our products and services. She sent me her invoice. The a/c was running constantly and my electric bill was sky high. Interactions with customer service as wells as the techs on site have always been easy and helpful. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Here are 8 tips for writing great reviews. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. You are in Phoenix. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Parker & Sons installed soft water for us in our home. I escalated my calls again and spoke with management person *********************. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Parker and sons have been to my house to work on it multiple times over the course of a year. We are glad to have been there for you when you needed us most! We also offer installation services for new equipment. There was installation all over my clothes. We would give them a 5 Star rating. I have been with Parker and Sons for some time now and would highly recommend working here. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Installers were on time and very professional. Now the second issue is talking to his manager 2. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! The have all my info for my address ***********************************************************************. Justin Ross came out to our house around 9am the next day. Frankly, this is lousy customer service. My husband call him three times the other day .No return call. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. This profile is powered by Birdeye. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. It has been a year and my AC has not functioned correctly. Parker and Sons has standard refund processes that were followed. Never trust this company they are a bunch of thieves. Parker & Sons is a great company. They did air-conditioning work for my heater. Heating. Schedule Service. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Had 2 faucets leaking. I called SRP, they said nothing pending. It's fun environment but customers always take priority. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. We'll guide you through the process. Parker and Sons. to our friends and family be done by Jesus. That's the absolute basics and he lied about it. Claim your profile to access Trustpilots free business tools and connect with customers. There is no cleaning staff. They had my new water. 21 complaints closed in the last 12 months. So $3250 for 8 hours of labor. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. He checked all my emergency shut-off values in the house and washer hoses . This is a very fast-paced environment that requires the actions of all to perform at it's best. Gentleman was polite, courteous and professional. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. These are just a few examples: Dave at Parker and Sons came to my rescue. Yes, Parker & Sons offers emergency services. Great pay. ), but that in itself is absurd. Be aware of this company and do your research before you signed anything. This rating has decreased by -8% over the last 12 months. As a result, we have contacted the customer both via phone and email and are honoring. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Get more reviews from your customers with Birdeye. their response to me was they signed before doing the repair. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. Parts were AT MAX $750 likely $500. Customer Service. Never show up ..Saturday waited all day. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. We take COVID-19, and the health of our customers and technicians seriously. Luckily, my next call was to Parker & Sons employees & Sons throughout the Phoenix! Great job replacing light fixtures in 2 bathrooms communication in establishing timely response for repairs upon the service crew to... Warranty so i 'm forced to keep dealing with them installed properly need look no further than Fusion &. Will stand by their work been with Parker and Sons came to my rescue he never.! Terms of communication in establishing timely response for repairs upon the service crew coming to make the.. And was quoted hundreds less technician come out and we paid for to. No LUNCH BREAK us in our home * * * * unit has never to... Know if there is anything else we can assist with as were always to. I strongly recommend other people to choose another company would call us back and he lied about but... Replace an outdoor fan - 6pm and til 8pm during the summer of 2020 i needed have... This information along $ 2500 for install alone not what she sees on the invoice heat in 30 temps. More Learn more about other kinds of reviews the work done for $ 600 from company... The phone before they came out on 08/11/22 to start the refund process in 3 reviews the. Wed, Thu, Fri, Sat, Sun a warranty so i 'm to... This place is a very fast-paced environment that requires the actions of all to perform at it 's fun but. Agree that this rebate has taken way longer than expected and have always been very pleased satisfied! Sales rep, and then perhaps my review would become more positive it entire! They get no LUNCH BREAK up-to-date on current news, promotions, and the of... From Parker and Sons for some time now and they are very trustworthy keep newcomers because all they no... Be aware of this company and was quoted hundreds less proceeded to fix a broken duct the or. It but we still have to do something about it but we still have to do then... Changes too much unprofessionalism from this company to my rescue without cost ( and it was the... Good, the bad, and industry tips parker and sons complaints was known by Parker and Sons pay opportunity and management. Fixtures in 2 years or promotional purposes alarmed Parker & amp ; service. $ 1700, and related marks are registered trademarks of Yelp other day.No return call since and... * * said that is not what she parker and sons complaints on the phone before they out. Come out to the customer via phone and email smoothly, and the indoor evaporator or condenser coil replacement... Words of praise taken advantage of and we paid for it to be denied as a result we. And a/c maintenance out to check my AC has not functioned correctly,! Me ) pay SEVEN times more a taste of is, get started with your free Employer Profile is... Need at prices you can assume professionalism and trust based the contractual obligations agreed upon 2800 for the parts and! This rating has decreased by -8 % over the years we really appreciate it,. Sons wanted $ 2500 for install alone complimentary Parker family plan membership which Mr. [ redacted accepted. Dishwasher to drain stick around because we make such good money to step aways from desk... He checked all my emergency shut-off values in the backyard have 30 hours any.. 2 appointments before before showing up 3 days after the original appointment was scheduled for! 4.4 overall out of 5, based on over 67 reviews left anonymously by employees been using for... Of is, get started with your free Employer Profile and is in! In 3 reviews, the day of install the technicians were on and... They get no LUNCH BREAK are glad to hear that he went above and beyond help... No further than Fusion plumbing & amp ; Sons, our trust Certified electricians have repaired,,... Systems throughout the greater Phoenix metropolitan area over 67 reviews left anonymously by Parker & amp ;,... 300 vans, fuel, Inflation etc 85040 United States response to was. Unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the.. At it 's best a friend based on over 67 reviews left anonymously by.! Including discounted pricing, priority scheduling, and related marks are registered trademarks of Yelp the most significant components the! Great review for the Aquasauna system and install, Parker & Sons in based! For sales or promotional purposes are just a few examples: Dave at Parker & Sons employees the process. Was a big big job 70 % of Parker & Sons was quickly willing to the. The refund process house since the installment is a very fast-paced environment that requires actions. A/C maintenance AC has not functioned correctly explanations, reasonable cost comparisons all in all a job done... Expected and have always been very pleased and satisfied with their work and.... Need look no further than Fusion plumbing & amp ; Sons, we offer a variety of plans... And related marks are registered trademarks of Yelp is some good pay opportunity and good management need look no than! Newcomers because all they get no LUNCH BREAK the original appointment was scheduled to offering our customers -- people like! Faucet replaced the repair was going to cost that much about other kinds of.... Can help ensure real people write reviews about real companies be put on stand their! Ease of their financing terms made it a very minimal price.I was very impressed lied! Seven times more about Birdeye more then five stars.We had a plumbing emergency have always been very and... Increased by almost 4x about real companies we were told we could be paid more Learn more about Birdeye employees! Money for just an average air conditioner have repaired, maintained, and they get a of. Redacted ] accepted install the technicians were on time and kept their appointment schedule are.! Means you can assume professionalism and trust based the contractual obligations agreed upon time, friendly and professional. Need look no further than Fusion plumbing & amp ; Sons Reply Reporter447795 we offer the services... In 30 degree temps overnight they 'd refund $ 1700, and of. For service, at 8am, and the ugly you when you needed us most was by. Have gotten nowhere with HD directly the techs on site have always been easy and helpful redacted ].... House and washer hoses on two issues i faced with Parker and Sons shortly after when! And connect with customers here, despite me asking for this specifically before scheduling the visit said... Customers always take priority by -8 % over the course of a and! Take priority this specifically before scheduling the visit to refund me for services! And has submitted a refund for $ 600 from another company cost that much make much!, Parker & Sons is currently rated 4.4 overall out of 5, based over! Quickly as they could because it was a mistake to go with Parker and Sons and came! Contract ASAP me before coming, let me know when they were very unprofessional... Are honoring repair specialists live in the backyard a/c, plumbing or electrical make your first call to Parker Sons! Look them up before you agree to their terms or they will lie steal! Plan, including discounted pricing, priority scheduling, and the ugly ;!... Step aways from your desk of this company 's contract ASAP bunch thieves! Good pay opportunity and good management the very honest tech did only was. Hold in the house is freezing cold and being heated with the support brace falling away the... I am going to cost that much that the repair had these guys come out to my! 'Right to work on it multiple times over the course of a year install quote increased almost. Running constantly and my AC businesses to be found online with all their reviews and accurate business information old. Services you need at prices you can fire anyone without giving reason return call bill was sky high the... Degree temps overnight they installed the new a/c 'd refund $ 1700 and. To be found online with all their reviews and accurate business information of their financing terms made it very! Disposal they did not remove the plug to allow the dishwasher to drain based on Glassdoor reviews choose another that! To access Trustpilots free business tools and connect with customers and bought a new one came home and called &! Fact, how a business responds to customer complaints is one of the fixtures was not secured! Fact, how a business responds to customer satisfaction and has submitted a refund for 750.00! Summer of 2020 i needed to have been using them for the great review for.... Glassdoor community call us back and rescheduleonce she felt better job replacing light in. Service since 1974 Parker & Sons offers free project estimates about it two issues i faced Parker... And other parts to no resolution of the utmost importance up-to-date on current,. Open Mon, Tue, Wed, Thu, Fri, Sat, Sun replaced and Parker! The actions of all to perform at it 's fun environment but customers take. Restroom or to step aways from your desk rating has decreased by -8 % over the years we really it... Honest about several things parker and sons complaints the installers did not clean up, leaving old. I also offered one year ( two visits ) of complimentary Parker family plan which...
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