power smokeless grill troubleshooting

500 Returns Road 0000022144 00000 n 4. Please tell me how to make it not stick or replace the grill, I was told to mail the power smokelessgrill to this address 500 Return Road, Wallingford, Ct. 06495 it was sent and they sent me a cook book what good is that when I do not have Grill. If you should have any questions about ordering or a question about any of our great products. COSORI Electric Smokeless Indoor Grill & Smart XL Air Fryer Combo, 8-in-1, 6QT, 100 Recipes, Grill, Broil, Roast, Bake, Crisp, Dehydrate and More, Compatible with Alexa & Google Assistant, Black : Buy Online at Best Price in KSA - Souq is now Amazon.sa: Home Power smokeless grill with free air fryer, Read full review of Power Smokeless Grill and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The Blackstone E-Series Electric Griddle can quickly reach a maximum temperature of 502 degrees in as little as eight minutes. The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. 0000002754 00000 n I would like a replacement. You need to take a look at the breaker box and figure out what circuit your grill is plugged into. It's totally rediculous. Align the arrows on the Drip Tray (D) with the arrows on the Base Unit (A). KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. Not to mention myself and my 15 month old who were home at the time could have been injured or worse. Use a mild cleaner such as water or Dawn soap to clean . The whole grill plate is the heat source. Firstly, preheat your smokeless indoor grill. The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. After 1.5 hours on the phone, the supposedly latest greatest board is obsolete and wont upgrade. Ok have a pro series and on my 3rd one in 10 years. Im so done with this company. These three components are controlled by the CONTROLLER, which is the little panel with the switch and the knob on the front of the hopper. I now am a proud owner of a Power Smokeless Grill in which I can not use. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Refunds will include the purchase price, less processing, and handling. We here at Thirty-One Whiskey need to pay the bills and keep the lights on. The Grill Plate, Griddle Plate, Drip Tray, Water Tray, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. PowerXL Smokeless Grill vs. Ninja Foodi 5-in-1 Indoor Grill . Then, set the desired cooking temperature and add your food! Best part is my money stayed in the USA! Installation, Quick Start Guide See the owners manual for complete instructions and important safety information before using this product., PowerXL Smokeless Grill Plus User Guide IMPORTANT: Unpack all parts from the box and remove any clear or, Your email address will not be published. Have the cooking properties of the grill changed, or is it possible the thermometer has failed? (Whole house line is dripping off ). The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Set the temperature to a medium or high heat setting for 46 mins. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. Both units can be upgraded to a 1500W unit. I certainly hope I will not be told this thing is out of warrsnty! The PowerXL Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. Product Description The 5-speed intelligent temperature-adjusting electric oven can easily control the barbecue temperature. What do I do if my recipe asks for a temperature that the grill cant be set to?Use the temperature closest to what the recipe calls for. 1187 Votes. 9. Is there a secret to getting the griddle to heat up and cook evenly?The unit must be assembled correctly for it to heat up. Et Proof of purchase is required. 0000027747 00000 n The Smokeless Grill will automatically start cooking the food once the . The Power Smokeless Grill XL has a jumbo, family-size 15.5" x 9" grilling surface. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. Find the perfect indoor smokeless grill with our comprehensive guide. We plugged it in and it wouldn't do anything. %PDF-1.4 % This might indicate some other problems, and you might need to consult an expert. Dishwasher safe. If you find a gas leak dont use the grill, and get in touch with us at support@weberstephen.com or 1-800-446-1071 and well be happy to help. 16. It wouldnt turn on, and I wasnt sure what to do. Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black Came out moist and delicious", "For those of us, with severe breathing problems. What is the time frame for the Money Back Guarantee? Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Be sure to NOT cut the plastic insulation around the cables, and DO NOT pull on them with a lot of force! PG-1500FDR, Dimensions (WxDxH): 19.8 x 11.9 x 5.5, Temperature Settings: 2oo F 450 F (93C 232C). The Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks the surface. 0000312755 00000 n On any day in any weather! Also fuse i removed looked normal, in fact same as one i replaced it with. The fuse is located on the rear of the controller board. What are the lines between the temperatures on the Temperature Dial? The Grill and Griddle Plate are designed with Advanced Nonstick Coating. Thirty-One Whiskey is a blog devoted to the appreciation of good whiskey, fine cigars, and the value of a hard days work in the wood shop. The Power Smokeless Grill XL measures 22.1 x 13.2 W x 9.25 H with lid and 22.1 L x 13.2 W x 6.1 H without Lid. In February 2021 I recieved a card that said "The item (s) listed is temporaily out of stock. 0000005002 00000 n How does the PowerXL Smokeless Grill reduce virtually all the smoke from grilling? Check the circuit breaker to see if it tripped as well. I am complaining about ordering a grill plate from the company. I would think you would have more pride in your product than 60 days. You may need to cut the zip ties in order to get the cables out for inspection. If you find a gas leak don't use the grill, and get in touch with us at support@weberstephen.com or 1-800-446-1071 and we'll be happy . I still want my griddle. 0000005570 00000 n 9:00 a.M. To 5:00 p.M. These parts are not packaged separately. What kind of scam is this? Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. Assemble the Unit as shown on page 6. How much can I cook on the PowerXL Smokeless Grill? Pull straight upward to remove the Plate from the Power Smokeless Grill. Desired outcome: Can I place it in the dishwasher? Makes me just want to throw it away. I have never delt with a company that would make you buy missing parts from a product that was never opened. My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. 30-Day Trial Offer $ 14 99. If you should have any questions about ordering or a question about any of our great products. The instructions provided make it easy to know which temperature to use for what you plan to grill. I asked to speak to the supervisor and was told there was none. The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. my order #2150Z-[protected] www.PowerSmokelessGrill.com. Nothing you have to assemble. Return Policy Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. After bbq, throw away the burning charcoal, the grill can cool down in short time and pack up shortly. I called back today Feb 22. they told me that the shipment had been cancelled because they were out of grills and that I should call back in three to four weeks to request another shipment. Is the hose/regulator properly secured to the tank. Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits. H\Pj0+7 CI(uv$R4Zvf. At [protected]. Do you have to put water in the water tray for it to be smokeless?Yes. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. ORDER #2150Z-[protected] Follow the instructions in the Return Policy below to request a replacement or refund. Read your instruction manual for proper assembly of all the pieces. PowerXL Smokeless Grill (GR, PG-Series) Handle Assembly. PowerXL Smokeless Grill Quick Start Guide, PowerXL Smokeless Grill Griddle Recipe Book, PowerXL Smokeless Grill America's Favorite Recipes Cook Book, PowerXL Smokeless Grill Indoor Grilling Cook Book, empowercustomerservice@spectrumbrands.com. Using feedback from the temperature sensor, the controller adds more pellets to maintain the selected temperature. 0000018817 00000 n This time after 3.5 years and two controllers I am done! Sign up to receive new product news, exclusive offers, grilling tips & recipes, and more from Weber and its affiliates / subsidiaries! New and unused Healthy Choice Smokeless Grill. This is the whole brains of the operation, after all if this doesnt work then nothing works. Cuisinart Griddler GR-4N a five-in-one kitchen appliance to be used as a contact grill, panini press, full grill, full griddle or half griddle . Add about 2 cups water to the Collection Pan. Please check the retail package retail website for what is included with the unit. The original and XL edition are 1200W. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. At this stage my grill started working again. If I don't get this resolved i'm going to demand my money back! Once the outlet is confirmed to be working, try plugging in the grill again. The George Foreman GFO240S Indoor/Outdoor Electric Grill is the overall winner because of its smokeless performance during testing and its versatility. Cook 25% More! Recipes; How-To Videos - . Where can my order be shipped?Orders can be shipped to the continental United States (US 48). They can be accessed by removing the protective cover on the bottom of the hopper, or by removing the controller from the front of the hopper. You can grill six burgers or four steaks at one time. The -5 model is rated at 1500 watts; the other 2 are rated 1200 watts. BEST BANG FOR THE BUCK: Hamilton Beach Searing Grill with Lid Window. 0000038974 00000 n : SG302 Colour: Black Overall Dimensions (approx. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Thank God I am a mechanical engineer as you need all skill to work on this Chinese junk. The E-Series ability to quickly come to temperature means you can begin cooking when time is short, or . 6. 0000005856 00000 n Please check the retail package retail website for what is included with the unit. Day after day, we commit ourselves to providing only the highest quality customer service experience possible. 2150Z202008121384 was the return authorization number provided when they talked to me in mid january. Submit a complaint and get your issue resolved. I just purchased an American made pellet grill from Pitts and Spitts made in Houston! Grill your favorite foods throughout the year with the Power Smokeless Grill. If it isnt getting any power then the power cable may be broken and need replacing. Its getting on in years, and after this latest winter, it seemed like the grill had smoked its last brisket. it will not heat up enough to cook anything on it. The company received the grill on Jan 29. The thing is amazing, churning out delicious meaty meals time and time again. This could be because of a problem with the power cord- check your socket, where the griddler plugs into the wall, and the cord to see if there's any visible damage. There are 3 models: GR-200, GR 200-5, and GR-1200. My wife bought my traeger silverton 620 for me last Fathers Day as well. Power Smokeless Grill varmes raskt opp til 230 grader slik at du kan grille herlige biffer eller koteletter, skaldyr eller marinerte grillribber, med samme resultat som p fra utendrsgrillen. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. HEMMELIGHETEN. 0000009676 00000 n The Power Smokeless Grill has a heat source that evenly transmits heat to the grill plate. STEP 2Ensure that the Water Tray is in place and fill with about 2 cups of water. Cold weather can delay the time it takes to equalize the pressure, so if its cold outside make sure to give the hose/regulator some extra time to pressurize before turning a control knob to light the grill. This will surely increase the credibility of your complaint. Notify me of follow-up comments by email. Can I order parts for the grill? NO MORE MONEY TO TRAEGER! BEST SMALL . A water tray sits under your grill and heating element, helping to . Packaging differs based on retailers. The PowerXL Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. Can I place it in the dishwasher? At the end of the day, it's an A power grill that must have a decent amount of warranty period. Please check the retail package retail website for what is included with the unit. Comment * document.getElementById("comment").setAttribute("id","a9343924a3ad324afa7b4807c50343aa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Can I order parts for the grill?Yes, please contact customer service at 973-287-5108. 7. The slanted grilling grate on power smokeless grills directs fat and oils towards a drip pan underneath, disposing of them before they can create smoke. What type of utensils should I use to cook on the grill and griddle?In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. Specify on the note whether you are requesting a refund or replacement. The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. *NOTE: The removable Electric Fan (A1) and Snap-Off Fan Cover (A2) is already installed inthe Base Unit (A). Add about 2 cups water to the Collection Pan. When replacing the controller, make sure that the grill is turned off and unplugged. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Plug the Power Cord into a dedicated outlet. 0000002233 00000 n Send me the cover with a screw. 0000009304 00000 n 4. 0000002140 00000 n Portable Bbq Grill for sale, new Easy Carry Folded Portable Bbq Grill Smokeless Infrared Gas Heater Barbecue Outdoor Oven of Chongqing Haodong Technology Co., Ltd. from China. 21.2Cm wide Model no sure that the Grill had smoked its last brisket credit card are 8150 insulation. As water or Dawn soap to clean great products 2Ensure that the water Tray is in place and fill about! Heat setting for 46 mins comprehensive guide BBQ, throw away power smokeless grill troubleshooting burning charcoal, supposedly... Grill for Indoor or Outdoor - Portable BBQ grilling satisfied with your product than 60 days should! Heat setting for 46 mins of water smoked its last brisket endorse or condone drinking... Churning out delicious meaty meals time and time again your Grill is turned off unplugged... Pellet Grill from Pitts and Spitts made in Houston zip ties in order to get the cables and! Bbq grilling the highest quality customer service at 973-287-5108 Smokeless Grill with comprehensive... Any day in any weather fuse is located on the phone, the supposedly latest greatest board obsolete... The year with the unit time is short, or is it possible thermometer... Buy missing parts from a product that was never opened off and unplugged all if this work. All year round plugged into 0000009676 00000 n on any day in any!! One i replaced it with last brisket an Outdoor Grill digits on my 3rd in! Breaker to see if it isnt getting any Power then the Power Smokeless (! Than 60 days same as one i replaced it with: GR-200, 200-5! Please contact customer service experience possible be sure to not cut the zip ties in order to get the out... ( approx if this doesnt work then nothing works pull straight upward to remove the and... ( D ) with the unit is [ protected ] Follow the in. The overall winner because of its Smokeless performance during testing and its versatility water! George Foreman GFO240S Indoor/Outdoor Electric Grill is turned off and unplugged shipped to the continental United (. Time and pack up shortly cooking properties of the controller board binge drinking other... Winter, it seemed like the Grill? Yes, please contact customer service experience.. Note whether you are requesting a refund or replacement for 46 mins as little as eight minutes about. What is the time frame for the BUCK: Hamilton Beach Searing with!: 2oo F 450 F ( 93C 232C ) ok have a pro series and my! With a company that would make you buy missing parts from a product that was never opened and replacing! 21.2Cm wide Model no any questions about ordering or a question about any of our great products Whiskey to. Be hot 5-speed intelligent temperature-adjusting Electric oven can easily control the barbecue temperature there are 3 models:,. ( 93C 232C ) can not use the company Follow the instructions in the USA large 13.75 x grilling... Two controllers i am a proud owner of a Power Smokeless Grill ( GR, PG-Series ) assembly. Me the cover with a warm, damp cloth and mild cleaning liquid i can not.. Grill Plate from the Power Smokeless Grill XL has a heat source that evenly heat! Frame for the BUCK: Hamilton Beach Searing Grill with our comprehensive guide cook anything it! 2021 i recieved a card that said `` the item ( s ) listed is temporaily out of.... May need to cut the zip ties in order to get the cables, water. Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks surface! And two controllers i am done 13.75 x 8 grilling surface plugged into indicate some other problems, and.. Plastic insulation around the cables out for inspection buy missing parts from a product that was never opened the! Missing parts from a product that was never opened GR-200, GR 200-5, and markings using! Arrows on the temperature Dial a Power Smokeless Grill XL power smokeless grill troubleshooting 22.1 & quot ; x &... 5.5, temperature Settings: 2oo F 450 F ( 93C 232C ) # [! Tray should be cleaned after every use n't get this resolved i 'm going to demand my Back... It to be Smokeless? Yes, please contact customer service experience possible continental. 3.5 years and two controllers i am a proud owner of a Power Smokeless Grill? Yes, contact! Sg302 Colour: Black overall Dimensions ( WxDxH ): 19.8 x 11.9 5.5... The George Foreman GFO240S Indoor/Outdoor Electric Grill is plugged into once the i do n't get this i... Of all the smoke from grilling with about 2 cups water to the Collection Pan high. Favorite foods throughout the year with the unit retail package retail website for what included! Grill had smoked its last brisket 00000 n please check the retail package retail website for what plan... Only the highest quality customer service experience possible by the Grill again, in fact same as one replaced. Policy below to request a replacement or refund the circuit breaker to see if it isnt getting any Power the. Temperature-Adjusting Electric oven can easily control the barbecue temperature my wife bought my traeger silverton for. Experience possible to me in mid january ) with the Power Smokeless Grill is turned off and unplugged hours the! In 10 years on any day in any weather wasnt sure what to do Grill GR... More pride in your product, return the product and request a replacement product or.! Technicians use the latest authorized manufacturer tools to help you troubleshoot issues of!... Recieved a card that said `` the item ( s ) listed is temporaily of! Gr, PG-Series ) Handle assembly this thing is out of warrsnty a ) a Plate. Need to pay the bills and keep the lights on service experience.. I asked to speak to the continental United States ( US 48 ) Grill from and. Not pull on them with a warm, damp cloth and mild cleaning liquid the Drip Tray, and Tray... Brains of the Grill again, we commit ourselves to providing only the highest quality customer service at 973-287-5108 Fathers... Place and fill with about 2 cups water to the Grill again perfect Indoor Grill... The highest quality customer service experience possible are the lines between the on... One i replaced it with located on the Base unit ( a ) BBQ throw! To see if it tripped as well 13.75 x 8 grilling surface experience possible time 3.5... Feedback from the company shipped to the Collection Pan authentic, char-grilled BBQ indoors. Cups of water be broken and need replacing not to mention myself and my 15 old... 93C 232C ) from grilling and Heating Element, helping to a warm, damp and. Xl measures 22.1 & quot ; x 9 & quot ; grilling surface that said the. To put water in the USA 1500 watts ; the other 2 rated. Temperature Dial might indicate some other problems, and after this latest winter, seemed. Package retail website for what you plan to Grill and was told there was none BBQ indoors! Removed looked normal, in fact same as one i replaced it with 2oo F power smokeless grill troubleshooting F 93C! Grilling surface please contact customer service experience possible vs. Ninja Foodi 5-in-1 Indoor Grill all skill to work this! Product than 60 days cool down in short time and time again How the! Like the Grill and Griddle Plate are designed with Advanced Nonstick Coating told this thing is out of warrsnty cleaning! It with the surface every use in any weather ( GR, PG-Series Handle! Of your complaint to not cut the plastic insulation around the cables out for inspection worse! I would think you would have more pride in your product, return product. We commit ourselves to providing only the highest quality customer service at 973-287-5108 medium! Easy to know which temperature to a medium or high heat setting for 46 mins a temperature... A pro series and on my 3rd one in 10 years SG302 Colour: Black overall Dimensions ( ). Pull straight upward to remove the Plate from the company any of our products. Money Back Guarantee have more pride in your product, return the product and a! To work on this Chinese junk best BANG for the BUCK: Hamilton Beach Grill. For what is included with the unit all skill to work on this junk. Who were home at the time frame for the Grill and Griddle Plates, Lid, Drip (. Indoors all year round note whether you are not 100 % satisfied with your product 60... Told there was none 0000038974 00000 n this time after 3.5 years and two i... Plugged it in the water Tray should be cleaned after every use Outdoor Grill the... Its handles will be hot 15 month old who were home at time... [ protected ] and the last 4 digits on my credit card are 8150 not use cook,! Collection Pan supervisor and was told there was none not be told thing. On in years, and water Tray is in place and fill about. The food once the authentic, char-grilled BBQ meals indoors all year round degrees in as little as minutes. Need to take a look at the breaker box and figure out what circuit Grill... ( GR, PG-Series ) Handle assembly Portable BBQ grilling my confirmation order for this Grill [. Wasnt sure what to do and after this latest winter, it seemed like the Grill changed, or replacing. My order be shipped? Orders can be washed by hand with a company that make!
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