Save my name, email, and website in this browser for the next time I comment. Even direct deposit is a no go. Goods and Services. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. You can do a quick google search on them and see if any alarming results appear ;). He will reply to other people if they enquire about items he is selling but will not speak or reply to me. So I recently bought an item off Gumtree for aboutgave a random person I don't know $80. This isnt the case though, when you inspect their page on how to pay for Gumtree items using PayPal. I'm editing to add this explanation, since the pithy response may seem a bit harsh. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. But that wont work for the buyer. Gumtree may have its fair share of scammers and time-wasters (and the odd weirdo who sends you really strange enquiries) but most of the time, theyre just normal people who are looking to buy and sell their used items. So if Gumtree is full of scammers, should we all give up and resort to other platforms like eBay and Facebook Marketplace, when trying to clear our homes of unwanted goods and recouping some cash? If Gumtree needed to get hold of you they'd do so via the message centre in your account. I got an offer from a guy who's keen to buy it. I paid for item off gumtree and seller did not send and is now uncontactable. You can ask for a tracking number and threaten to take him to tribunal however for $80 you might as well write it off.Otherwise pesker him up every 2nd day asking for an update.The police won't care as its a 'civil matter'. Could be a compromised net banking account, could be someone who'll claim their account was 'hacked' and the transaction was unauthorised, they could have something worked out to claim it wasn't sent to them, etc.. Start creating your ad. For help sorting out your debts or credit questions. Take a look at Gumtrees community guidelines before you post your ads. The Gumtree messaging system is perfectly fine to correspond with buyers and sellers. Then: Scroll down past the FAQ's. Select "Reports and Safety" from the drop-down menu. For categories like homeware and furniture, including measurements is essential so that buyers can visualise the item in their own home. If the price seems far lower than the competition then question its authenticity. If anyone tells me to post the item and they'll pay for it, I ignore it. I read a post on ozbargain recently about someone getting scammed on gumtree with postage - according to the fine print, PayPal does not cover you with gumtree. Create an account to follow your favorite communities and start taking part in conversations. Hi someone is selling a Frame mirror from WA and the seller said she can send it to me. Needless to say I've not out given any personal . Scammed the 2nd time. Scott Nelson is a Police Sergeant with the Mountain View Police Department in California. If your item has a brand, make or model number, be sure to include that too. And if you dont even want to do that, the system gives you a default name of Gumtree User. Since you made a friends and family payment, your purchase isn't protected and you won't be able to get a refund. If you are worried about meeting the buyer in person on your own due to safety, bring a friend with you. Lost $390 in a transfer, won't ever make that mistake again. did you miss the part where they say gt is for f2f only? Which is a bit vague, and suggests that that protection applies for Gumtree items that are posted. A buyer wants me to send an Apple Watch to a parcel locker and he is willing to do bank deposit. For example, instead of just saying denim skirt you could say blue knee-length denim pencil skirt, size 14. You can upload up to 20 images so the more the better. "I didn't know where to start with using Gumtree. i dont know his address but as he is selling multiple items i could get a friend to get it easily. Select your items and give them a good once-over. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-3.jpg","bigUrl":"\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Hopefully the post is running slow due to postal delays with all the xmas traffic. The best thing to do is to separately log into your Gumtree account. Gumtree.com Limited is an Introducer Appointed Representative of Zuto Limited who are authorised and regulated by the Financial Conduct Authority, FRN 452589. Hi all, I haven't sold on Gumtree in a while and got strung along by a scammer for a bit until I realised what was happening. Click "Register". Tell the police to contact Gumtree if they need to investigate further. Australian Consumer Law - Gumtree Seller Kept 3 Games from Bulk Order. Such that Im a recent convert into using eBay for selling unwanted items! I have screenshots of the discussion on the board where she said she is NOT sending the items, would that in any move it along faster?I just want my money back. 1999-2023 PayPal, Inc. All rights reserved. Type in your postal code so potential buyers near you will see your item, then describe the item in detail, including the measurements or dimensions, the condition of the item, and the materials it is made from. while they may entertain you, you dont want to put off your buyer. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. Does Gumtree take a commission when selling or buying items? i have proof of purchase. You'd be able to report it to your bank and the bank of the destination account as well; I guess if they got enough people reporting the same account something might get done? You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. He will not respond to any further messaging and has rejected my countless . Set your price and come up with a title, then post your ad! You could also use other money transfer services but they cost more. By browsing this website, you consent to the use of cookies. And watch out for those typos! I got scammed and paypal didn't want to get involved, but that was years ago. Meeting them face to face allows you not only to gauge whether they can be trusted, but also gives you a chance to check that the item you're purchasing matches its description. Whilst most postage services come with tracking these days, theres little recourse if the item was delivered but to the wrong address. Include the price. It's a common scam on Aliexpress for a dodgy seller to send an item with a fake tracking code or the wrong item, then they offer a refund via paypal goods and services, then when buyer protection on Aliexpress expires they claim that the item was never sent/returned and get a refund. I cant say for sure if this is still the case for a PayPal transaction via a linked account to Gumtree, BUT, its probably safer to assume so. Be honest in your description and do not oversell the item. I just wouldn't do it unless he does direct deposit. I think twice about giving out my address on a regular day, let alone to a rando who responded to my classifieds ad. If that 80 was their life savings, they probably would have been a lot more cautious. The amount sent to you includes delivery charges 105.00 GBP. But with any online space theres a risk of fraudsters being active and attempting to scam you out of your cash. By signing up you are agreeing to receive emails according to our privacy policy. I would like to point out, this isn't her first rodeo. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. It should be noted that it can take time should it all go to shit however, only a minor inconvenience if it is a relatively high value transaction. Start by creating an account on the site. You can have a Gumtree account without one. But it can also be your buyer! In this case, 89% of readers who voted found the article helpful, earning it our reader-approved status. I need to delete that, and was looking for how. Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. Take lots of pictures of the item before packing and once packed and make sure you are covered via insurance when posting. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. You must log in or register to reply here. The thing is tho, How do I know he used the goods and services option rather than friends and family? We use cookies to make wikiHow great. UPDATE: Ive since dipped my toes into trying eBay, and it has surprisingly been an easy and positive experience. If the price seems far lower than the competition then question its authenticity. This is such a big no no! Youll receive an email whenever a message comes through, and you can reply via email itll cloak your email address when you respond. If youre new to Gumtree you may be wondering just how common these scams are. Thank you. A brilliant article. Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. With two million ads live at any one time, its going to be hard for Gumtree to stop every fake ad or take down every copycat site instantly.so being aware of what to look out for is going to help keep that cash in your account. Do it at your own risk. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. or do i need to type that myself? Paying for Items on Gumtree. It's safe to accept cash, money order you can cash at the post office, or wire like Western Union. Not really worth advertising on here. He has over 15 years of experience in law enforcement and specializes in digital forensics. Oh well have to sell a body part to get that back I guess. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. So I recently bought an item off Gumtree for about $80. I emailed them and got no reply after a day and therefore texted them and still got no reply. What a tosser!! We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. Try to have a combination of letters and numbers so the password is strong and hard to guess. A word of caution meeting in a public place reduces your risk, but is not a guarantee of safety. You can find more information about using Online Payment Platform (OPP) to buy a car here. I guess there are some good people out there. 569 Posts. This scam involves rogue car dealers posing as an individual user of Gumtree and posting ads for fully working or good condition second-hand cars, when in fact the cars are often missing parts or in bad condition. For tips on responding to potential buyers, keep reading! If you live in the UK, you can file an online report through Action Fraud. Press question mark to learn the rest of the keyboard shortcuts. There could be any number of ways to be scammed from the info you've given here, but probably one of the first two. People run late. Your suburb is fine, just so buyers know your rough location, and whether youre local to them. Didn't ask any questions about the watch or anything. clear our homes of unwanted goods and recouping some cash, Rule 1: Dont give out too much personal information, Rule 2: Buy or sell face-to-face in a public place. In some cases once the victim has sent over their email and name to the scammer, they then receive a fake eBay invoice. Because it looks genuine, money is transferred and the scammer disappears. If you accept one buyers offer over another, send a brief message to the other buyers to let them know the item has sold. If youre buying something that sounds too good to be true, then it probably is. The best thing to do is to separately log into your Gumtree account. No reply. Using the "My Messages" tab will also make it easy for you to keep track of all of your potential buyers and have a history of your conversations with them. If you can, upload a picture of the item as well. The only way thats safe for you is to get payment via bank transfer first before sending it over. Most likely they won't be trying to scam you, it's very rare someone would pay first and then try scam you after that. Conversely, the anonymity of Gumtree (and the fact its free to setup a profile and start selling) also makes it a breeding ground for scammers. Gumtree is an alternative to The Trading Post. Not to mention the amount of stress and anxiety that would cause. can the police do anything?As SirFlibble said they can, in theory, but they won't. You can also note if you are willing to negotiate the price by putting down "OBO," which stands for "Or Best Offer.". What item? Choose a simple background if possible like a plain wall or free corner of carpet. Leave the Archive. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Join 150,000 Australians every month. his facebook. It looks like you're going to have to wear it. Approved. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. Like others have said, use Paypal 'goods and services' so make sure you are protected. You can decide whether you want potential buyers to contact you by email, phone or both. It is no easy or quick feat to just relocate if youre unfortunate enough to encounter someone shady or disgruntled, who knows your home address. All the purchases I've done have done this. For example, you may have a username like ThrifyOne555.. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. 25 October 2014 at 12:16AM. You may have experienced the same scam but if you haven't, read on and be aware. I told him I wouldn't send until funds clear. I clicked on the 'pay individual, friend or family' - I'm realising that I should have clicked on the pay for a service or product. I was originally supposed to pick them up in person and pay at the same time. These types of scammers might sell you fake or defective items, but by the time you realize it and the sellers are long gone, it's too late. If you think youve been a victim of scam then report it to Action Fraud on0300 123 2040 or use their online cybercrimereporting form. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Let them pay you first, send the parcel, if they say they never got it, tell them to fuck off and sue you. You can then type in the item and the site will categorize it for you. Lets be clear on this you pretty much have no buyer or seller protections whatsoever, when using PayPal on Gumtree. You can then click the app open once it downloads. Sold an Item on Gumtree - Refund Under Australian Consumer Law? Doubt police will do anything unless you have some proof of giving the money in exchange of goods. Not really. The AD is removed. 3. The fake site looks real enough but use your intuition. Now I feel much better equipped. How do I report a suspicious ad on Gumtree? #1. It doesn't hurt to make sure the items are clean - a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. I get it it is a hassle to arrange a meet-up time. Enjoy! https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#int_Schedule_1. If they send you payment from a hacked paypal account you'll lose your item and money, like a double whammy. Title the ad. Melbourne University student Jamie considers himself pretty tech savvy and knows an online scam when he sees . I'm happy with the condition and willing to pay extra. Fill in your contact information and click "Next". Description says they can post it at buyer's expense, which is great, my question - is how does this work? Collect together any extras like power cords, instruction manuals or accessories. I only use gumtree for local purchases paid for in cash on pickup delivery. Include your email address to get a message when this question is answered. You should arrange a convenient date and time for the buyer to view the item. Take a wide shot of the item as well as a close-up shot. If youre selling, buying or just have a Gumtree account you dont do anything with, then like any online channel, you need to be wary and protect yourself from scams. Scott has received extensive training through the National Computer Forensics Institute and holds forensic certifications from Cellbrite, Blackbag, Axiom Forensics, and others. O did this only to find that he did not live at the address given. Refuses to send. Its worth making sure photos are clear, in focus and not too far away. Copyright 2000-2020 Gumtree.com Limited. If it doesn't arrive, am I able to have PayPal refund me the money? IMO you should say sorry, face to face and cash only. Its also a good idea to take pictures from lots of different angles and include some close-up shots this will ensure buyers know exactly what theyre getting. Have a picture in your profile is optional and completely up to you. It doesnt hurt to make sure the items are clean a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Respond appropriately to potential buyers so you can sell your items. wikiHow marks an article as reader-approved once it receives enough positive feedback. Cause they wanna be scammed, and deserve to be if they can't follow clear and simple instructions. GUMTREE Item Paid for Via Paypal and NEVER recieved. Seller didn't send. Do not do Friends and Family on PayPal. SP034* Brand New Quality 5 Seaters Leather/Fabric sofa bed Couches Price: Black Leather: $699 Grey Fabric: $699 *Product Features: 3 meters Long. This article has been viewed 22,383 times. He lives in QLD. Just about anything else can be reversed. Look out for fake email addresses, Gumtree say just because it says xxxx@gumtree.com it doesnt necessarily mean its from Gumtree. Collect together any extras like power cords, instruction manuals or accessories. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You won't get any response until you start a dispute. Which I did not get my money back, Paypal is holding it because of the claim. I think you need to reread.It did not take me 17 days to decide to file a paypal dispute. Login to Reply or Kudo. http://www.gumtree.com.au/scam-security-centre/. Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). Buying and selling on Gumtree does not need to be stressful. http://www.gumtree.com.au/scam-security-centre/. This is less of a concern when using PayPal from a legitimate online business; more of a problem if youre sending personal details to the rando who you just bought a second-hand toaster from. "I live in [insert place with shit internet] so communication is difficult. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. For such a large dollar amount I would not go ahead and just wait. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. 3 rules for buying and selling on Gumtree safely. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The more good photos you have of the item on your ad, the better your chances of selling it. Take photo of you posting the item. If you simply stick with some very basic Gumtree rules for selling, you can avoid most of the issues. He will reply to other people if they enquire about items he is selling but will not speak. It looks like you're going to have to wear it. For $80 you'd have to be fortunate to even get them to file a police report (it'd be less than most insurance's excess, so hardly worth the effort) if it was a few K or something you'd probably get a report but not much else. i have proof of purchase. Gumtree will use your postal code to classify your ad based on location. You may need to add numbers to the end of the username if it has already been taken by another user on Gumtree. When you've agreed a price with the seller, where you can, try to meet them in person to make the transaction. In good condition with no marks or scratches. If you want to sell an item on Gumtree, youll need to create an ad. Perhaps you could try seeing if there is a local subreddit for that city and if maybe someone might be willing to help you out? If youve got an account on Gumtree, then you might end up with a text asking you for personal information like passwords or bank details. Fill in the requested details and click "Next". Always paid via PayPal and asked for tracking when posted, I never do Bank Deposits. You may get questions about the material of the item and the condition of the item. Your email address will not be published. Because they're accepting paypal payments for in-hand exchanges, or non-trackable posted, or giving bank deposits, or paying 'agent fees' for delivery of their car to an oil rig (and all variations on that ridiculous theme), or handing over cash before getting the item, or paying when getting the item but before making sure it works (phones with IMEI blocks or fake iPhones/tablets especially), or any of the other myriad ways in which naive or lazy buyers and sellers leave themselves open to easy abuse by unscrupulous individuals. From PayPal scams, to getting robbed it never hurts to remain cautious and protect yourself. Something doesn't feel right but I can't figure out what the scam (if any) is. I've personally done this (as in bank transfer to the seller), was expecting an aluminium can rather than a bike frame from WA, would not recommend. Delete your item from your listed ads: Log in to your account; click on your name; click on Manage Ads; click on Delete. Now that youre clued up on staying safe whilst using Gumtree, dont forget to read up on tips on how to sell successfully on Gumtree. I live in the cold now but I miss Brisbane! No reply.Sat came around I filed dispute.Sunday (1st, 11 days after paid, 6 after apparent loss of contact) she posts on this board saying she doesn't have any addresses bc Paypal not working right (she stated she'd known this for 8 months, never once asked for my address in 5 days we had contact), her messenger is broke.and apparently her email too.So her and I had a 'discussion' on a transaction board as it was the only way to get hold of her.I moved my dispute to a claim right after that. Refuses to send. Ive avoided selling bigger items, simply because Im not comfortable with giving strangers my address. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. You can normally suss out if somebody is legit etc, you will need to get their full address & phone number for shipping and if they seem reluctant to give this out then I would cancel the sale. Use a password that you can remember easily. Sure. Scroll down and click on the red "Contact Us" button. Rule 3: Use cash only. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. 0 Kudos. Stick with these basic tips whenever buying or selling on Gumtree to avoid a bucketload of stress when youre just trying to save or make a few extra bucks. he is in Sydney surrey hills as far as i know, it was a small amount. But- its your home address were talking about, where you and your family live. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. All of his contact details and proof from Australia Post that he did not send items that i paid for. No do not accept Paypal (unless your buyer will send it as a "Gift Payment), cash sent special delivery is best if not bank transfer. The phrase 'more money than sense' appears to apply in most such cases. Take photos of how you pack the box. Not all buyers are happy to drive an hour to buy somethingthough some dont mind! Any message stating that you need to make a payment NOW otherwise your ad is going to be deleted or your account is to be closed, needs to cause concern. Last Updated: July 18, 2022 Do I report the fraud to entities other than Gumtree? 2023 Money and Pensions Service, 120 Holborn, London EC1N 2TD. Choose the most appropriate category for your item so that buyers can find it easily, then think carefully about your title. A Good Find on Gumtree can be that item you've been searching for. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. You have to find a parking spot. The old saying 'too good to be true' is worth bearing in mind. One of the best things about Gumtree is that you can buy and sell without having to give out too much of your personal information. 1999-2023 PayPal, Inc. All rights reserved. He kept insisting he had paid and kept urging my sister to check her spam inbox and click the link to accept the payment - major red flag. Gumtree along with other legitimate companies wouldnt do this. Try to include sub-categories like Furniture in Home & Garden or Electronics in Computers & Software. This will make it easier for buyers to search for your item. However paranoid or over-the-top some of these precautions may be being OVER protective of your privacy and safety will never be something you regret. How did you fund it ie which funding source? Find out how Universal Credit works and how to manage your payment, Entitlements to help with the cost of pregnancy or bringing up children, Understand what support is available for coping with ill health, You may be entitled for help with other costs on top of your State Pension, Extra support if youre working, self-employed, or youve lost your job, Support to help with rent or mortgage payments if youre on a low income, What to do if something goes wrong with your benefits, How to choose, use and manage bank accounts, How to budget, find the best deals and switch to save money, How to buy and finance a car, deal with problems with car finance, and cut running costs, Credit basics, applying for credit, credit ratings and problems with credit, Insurance for cars, health, travel, and help with insurance. The buyer can test it out properly, and you can both walk away from the sale, knowing that everyone is happy. Click the green "Post an Ad" button at the top of any Gumtree page and follow the steps to create a great ad. If this happens, plug in your phone charger and see if it charges your phone if not, then clearly the power point is the culprit. This is a scam from Russia. You are using an out of date browser. The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. This is why use of Paypal can come in handy, as they can handle disputes. Yes, it may take longer to find a local buyer, but I am patient. AFAIK they did exclude GT sales from buyer protection back in 2015, probably to give the more gullible sellers a false sense of security to get them to use paypal on GT.
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