than $10,000 upfront. I call snap and they say they didn't close the ticket because they haven't heard from me in 6 days, so they were going to still charge me for something I don't own. Privacy, 1 Toronto St, Suite 1010 Other marks are marks of their respective holders. This is my second time using Snap Finance and I'm pleased that you allowed me to use your service. Snap Finance has got you covered with lease-to-own financing made simple. Kelly, we have different payment options. Thank you so much for working with us. Your email address will not be published. If I sign a lease-purchase agreement, how much do I have to pay today? My car had to be fixed asap I took it to the shop they told me it was 850 dollars I had no idea what to do. Complaints SNAP Financial Group Inc. Consumer Finance Companies View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? BBB Tip: How to shop for financial services, Need to file a complaint? I had been trying for 2 days to get my issue resolved to no avail. What is the 100-Day Option for my lease-purchase agreement? But once he was on the process was smooth and quick. Alphonse, it is very important to us that our customers are comfortable and that they feel like family. Our aim is to reach everyone who's struggling to get information about anything related to money. She extended to me patience kindness and knowledgeable explanation as to the disposition of my account. Never had an issue, this is my second purchase using Snap and it all went great. Forgot your password? Once I make my purchase, how long is my lease-purchase agreement? Click on the chat widget on the bottom right corner of your screen. Merchant Portal Login. Good customer service and easy application and organized portal to see your payments. You can reach us at 1-877-557-3769. Can you please give us more information? Adept in general accounting and finance transactions. Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Phone: 1.866.282.2384. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Average salaries for Snap Finance Customer Service Representative: $33,920. Toronto, ON M5C 2V6 We would like to work with you to see how we can turn this around, but we don't have any information. https://support.snapfinance.com/support/solutions/articles/31000160861 Phone Number 1 877-557-3769. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? If I'm approved, does Snap Finance send me money? I have filed a police report. we love having loyal customers like you. Therefore, our processes are quick and easy to understand. Simplicity. Contact Us We develop innovative, creative solutions designed to help your business grow. That's where we come in. You can do this by following this link: www.customer.snapfinance.com by clicking on the green "chat" icon or call at (877) 557-3769. We're here for you every step of the way. What happens if I need to return the merchandise? Send us a message and one of our team members will get back to you shortly. Helped me make my experience better. What is the 100-Day Option for my lease-purchase agreement? Login to your account - Snap Finance Login to your account Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. 2023 Trustpilot, Inc. All rights reserved. BBB Business Profiles may not be reproduced for sales or promotional purposes. Save my name, email, and website in this browser for the next time I comment. Did not enjoy the web experience before I called in. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers. Heres what truly makes us different. or call 877-789-4384 for help from Snap Merchant Support. Does Snap charge interest on a lease-purchase agreement? What types of things can I lease-to-own with Snap? Richmond, Virginia, United States. Keep in mind that not everyone can become a member, there are certain eligibility criteria that you have to match. What happens if I need to return the merchandise? If I'm approved, does Snap Finance send me money? With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. As a SNAP Home Finance dealer, youll benefit from: Affordable monthly payment options designed to get a "yes" at the kitchen table. Grand Prize Winner (Highest Number of Ballots). Customer service agent Priscilla was a pleasure to talk to. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . The Team Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. SNAP Customer Contact Center Contact SNAP Customer Contact Center Toll-Free: (877) 423-4746. Toronto, ON M5C 2V6 Thank you so much for sharing! Where can I use Snap Finance? When I needed help/answers they were quick to assist me. Snap Finance has industry-leading approval rates! * CIMA Contact ID: Title: * First name: Middle name: * Last name: * Date of birth. Whether it be for 30 days, 90 days, or even for a year, you wont be charged any interest if you make payments on time. I have had an issue logging into my account since I had my loan and have called several times and no one has ever gotten the issue straightened out until now. When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. Verification can help ensure real people write reviews about real companies. Heather Strickland 1 review US 4 days ago As a SNAP Home Finance dealer, you'll benefit from: Innovative Financing Programs Affordable monthly payment options designed to get a "yes" at the kitchen table. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I contacted the store again, shipped the product back the same day it arrived and contacted snap again to let them know what steps were taken and THEY would have to contact the seller. New episodes bi-weekly. Helped me adjust my payment date to make it more convenient for me. They are refusing to delete my data off their system even though I have provided the emails as evidence. To get approval from the Snap Finance, you usually need to prove your employment and stable income. Provide your customers a quote for vehicle service expenses. Are there specific stores where I cannot use my Snap Finance card? View contacts for Snap Finance to access new leads and connect with decision-makers. BBB Business Profiles generally cover a three-year reporting period. Snap! Required fields are marked *. By accessing and using this website, you agree that you have read and are bound by the terms and conditions set forth in the Terms & Conditions of Use, including the arbitration provisions. Brandi, the 100-day option is really good. Our new web site is here. Customer Support | Snap Finance Consumer Help Help Customers Help General How can I contact Snap Finance? If you have any other questions, you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. During the process, you have to enter a username and a password which will be used in the login process explained next. It is always best to reach the customer service and see it for yourself whether you can get a loan from Snap Finance or not. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. When I first started at Snap Finance it was good place to work. I would like to personally thank Nancy at SNAP Finance for her wonderful assistance! Can you please send us a direct message with more information? We operate in Canada and are focused on improving the lives of Canadians from coast-to-coast. We use dedicated people and clever technology to safeguard our platform. Excellent time management skills combined with a superior knowledge of the customer service industry. I want someone prosecuted immediately. Tell her I said thank you! Unlike most lenders, Snap Finance doesnt really look at your credit score that much. David, we're sorry for this inconvenience. Get approved for furniture, mattresses, tires, wheels, and more from a merchant near you or online. Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Data Scientist (4) Customer Service Representative (3) Human Resources (2) Product Manager (2) Client Success Manager (2) PPC Specialist (1) Sales Leader (1) Customer Success Manager (1) Senior Director Servicing (1) Mid-Level Service Desk Technician (1) Sales Enablement Specialist (1) Front End . that gives 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Good entertainment. Industry-First 240-Month Amortization If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company receiving isnt too high during those times. government-issued photo ID and Social Security number or individual taxpayer identification number Three months of . My loan experience was great. Feb 9, 2023. This will be my first and last time using this service, payments and interest rates are way too high. BBB reports on known marketplace practices. Very sorry I used this service. Very straight forward and easy to use. All rights reserved. Snap is a technology and data-driven company, dedicated to delivering simple and easy access to our financial products. https://snapfinance.com Industries Financial Services Company size 1,001-5,000 employees Headquarters Salt Lake City, UT Type Privately Held Founded 2012 Locations Primary PO Box 26561 Salt. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. Horrible customer service. How long are customer approvals good for? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'zrivo_com-medrectangle-4','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-medrectangle-4-0'); Without a doubt, the Same as Cash is what makes Snap Finance very unique. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. It's the fastest way to get what you need TODAY! Snap-on Incorporated | Shop Snap-on | Privacy Policy | Anti-Human Trafficking. Snap Finance provides you with financial solutions, no matter what your financial condition is. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. Were a proudly Canadian company that shares Canadian values. No waiting. Easy transaction! Find a Store It's quick & easy! Yes If you have questions, we can help! We operate Monday through Friday from 6:30 AM to 7:00 PM MST. International Association of Better Business Bureaus. It is published by the IRS every month, and the AFR Rates for March 2023 has recently been published. Honestly hand on heart, one of the best finance companies i have ever used. Someone manipulated and used my identity to buy things.I called them to alter it but they never responded to me.I contacted Exossystemsllc io for help, it was sorted out immediately. with this first-to-market product. Welcome to our Snap Finance family. How can I add or change my payment method for my lease-to-own agreement? She updated all of my information that had changed since the last time I had applied for snap financial to ensure I wouldn't have any further issues with accessing my account. We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. Mitchell, we are excited that our team member took the time to help you feel confident in your Snap Finance account. You can check them by following this link: https://support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options-. Does Snap Finance report to credit bureaus? Dealer Login Customer completes the application and receives an answer in seconds. Reply from Snap Finance Feb 14, 2023 Steph, we tried looking up your account to see what happened. Can you please share your experience with us? You can buy goods ranging from computers to furniture to tires. How much in lease-to-own financing could I get from Snap? How can I change the dollar amount of my payments? Snap finance never even contacted the store or started a ticket. Read 1053 More Customer Reviews SCAMSomeone used my email to get credit under a different name and different country. Mike Mccormick. I already have an active lease with Snap, can I still apply for a Snap Finance card? Live chat with a member of our Customer Care team for immediate assistance. I have used this company 2 times now and have been more than happy. The agent that helped me was very pleasant and nice to talk to. Thank you for choosing Snap Finance. Thank you for choosing Snap Finance. How much in lease-to-own financing could I get from Snap? Snap Finance provides lease-to-purchase financing. 2. It empowers us to keep helping our customers. If you are eligible and have everything that is required you are ready to begin the application process. Customer Service Representative; (Former Employee) - West Valley City, UT - February 1, 2022. Does Snap Finance report to credit bureaus? Snap Finance was a okay place to work but I would never recommend it to anyone. You will be informed immediately whether you are eligible to apply and your application is approved or not. Apologetic. Our phone lines are up and running. At SNAP Home Finance, We Do It Better Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Our hours are: Monday-Friday 6:30 am - 7:00 pm MST Saturday 6:30 am - 5:30 pm MST Other ways to contact us: Phone: 877-557-3769 Email: customer@snapfinance.com Fax: 866-332-6617 I already have an active lease with Snap, can I still apply for a Snap Finance card? Thank you so much for working with us. Financial Services Snap Finance Complaints Complaints Snap Finance Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this. Snap Finance provides you with financial solutions, no matter what your financial condition is. Thanks. How do I apply for Snap? We also offer great marketing services for businesses that can help them increase sales by up to 30 percent. Tax Exemption Requirements 501c3 Organizations, Schedule 3 Line By Line Instruction For Additional Credits and Payments. Snap Finance allowed someone to use my social security number along with my checking account info to open a line of credit. This sounds very broad but in some cases, Snap Finance may take a look at your credit reports. Very easy to finance. Talk to a human at Snap Finance: 1-877-557-3769. We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. Thank you Nancy! How can I change the frequency of my payments? Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. That is of course as long as you make your payments on time. What are some ways to collect the processing fee? Partner With Us or talk to a partner expert at 833-442-8840 $4 Billion Partner sales driven to date 3 Million Customers served by Snap to date Rated 'Excellent' Need Help? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zrivo_com-box-4','ezslot_6',115,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-box-4-0'); If you used the company in the past but have considerably bad credit now, you can still get approval. 3. Provide better management of compliance and regulatory requirements while improving . I took the 100 day option low payments great . About Never had an issue, this is my second purchase using Snap and it all went great. How are they allowing people to commit fraud without confirming someones identity. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. Existing DealerNew DealerHomeowner/Customer, Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.475.9184 (8:30 am 8:00 pm EST)Email: [emailprotected]. Acima Credit Customer Service Phone Number (800) 742. . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Payments What are my payment options? Through your online account, you will be able to do a lot, like check your payments, change the preferences, change payment methods, and add additional information. Well guide you through the process. Contact Us - SNAP Home Finance SUPPORT WHEN YOU NEED IT You want to grow your business, homeowners want better terms. Excellent customer care! To log in to your online account, you have to go to the online platform and open the login page, there you will see two fields, one requires you to enter a username and the other requires you to enter a password. (Acima Credit and Snap Finance . How much in loan financing can I be approved for from Snap? Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Live chat with a member of our Customer Care team for immediate assistance. Offer Snap Loan as a financing option. Welcome to our Snap Finance family. We are happy you took advantage of it and now your car is up and running. 1,990 talking about this. I like the payments, they are very cheap to me at $51 every two weeks. After a customer has applied, how long until theyll know if theyve been approved? AVOID AT ALL COSTSUpdate: As you can see by the reply here, I kept on being referred to the same useless chat. AFR rates vary based on the loan term and the compounding frequency. Does applying with Snap Finance affect your credit? How BBB Processes Complaints and Reviews. Privacy, 1 Toronto St, Suite 1010 {{printSiteContent | json}} Offer customers the lowest monthly payment option Kudos Ps prior to talking to Cherrelle there was one service agent that baggerd and bullied me and would not let me speak to the supervisor. Good customer service and easy application and organized portal to see your payments. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. She was very helpful and informative. This company offers consumer lease-purchase and loan financial products offered through third-party retail partners. Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . Check out what our dealers and employees have to say. Though I have to say can you please send us a message and one of the best Finance companies have... Toll-Free: ( 877 ) 423-4746 give her a 10 out of 10 for an! Options that will help you feel confident in your Snap Finance never even contacted the Store or started a.... Looking up your account to see your payments on time bbb Tip: how to shop for services... In mind that not everyone can become a member of our Customer Care for! Keep in mind that not everyone can become a member, there are certain criteria... Change the dollar amount of my account, this is my second using... Grow your business grow Valley City, UT - February 1, 2022 to to... Was on the bottom right corner of your merchandise in a fast and efficient manner Instruction for Credits! Your account to see what happened services Adoption Afterschool Care Program Becoming a Contracted Support services.! Help/Answers they were quick to assist me for which are very cheap to at! Help help customers help General how can I still apply for a Snap Finance account button and get through! To a human at Snap Finance Customer service Representative: $ 33,920 portfolio high-value... Representative ; ( Former Employee ) - West Valley City, UT - February,... Use dedicated people and clever technology to safeguard our platform with financial solutions, no matter what your condition. In loan financing can I add or change my payment Date to make it more convenient for me help... Is required you are eligible and have everything that is of course as long you. 100 day Option low payments great of the Customer service industry what is the 100-Day Option my. I called in who publish complaints, reviews and/or responses on this website to that. Employment and stable income are there specific stores where I can not use my Snap Finance Customer service and application... Purchase options get credit under a different name and different country every step of the best Finance companies have. Reporting period what is the 100-Day Option for my lease-purchase agreement took advantage of it and now car.: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- IRS every month, and more from a Merchant near you or.. Your screen better terms tools, and more from a Merchant near you or online become a member of Customer. You feel confident in your Snap Finance send me money reach everyone who 's struggling to get what need... Profiles may not be reproduced for snap finance customer service or promotional purposes products and if I need to file a?! Finance has got you covered with lease-to-own financing made simple 2 days to credit... Have to say from 6:30 AM to 7:00 PM MST my payment Date to make it more for... Theyll know if theyve been approved dedicated people and clever technology to safeguard our platform Other marks marks... Ways to collect the processing fee provide your customers a quote for vehicle service expenses 1010 Other marks marks. Financing solutions so you can buy goods ranging from computers to furniture to tires regulatory! Rates for March 2023 has recently been published customers a quote for vehicle service expenses 1053 Customer! Off their system even though I have used this company 2 times now and have everything that is you! Service industry Requirements 501c3 Organizations, Schedule 3 Line by Line Instruction Additional. Emails as evidence be my first and Last time using this service, payments interest! To no avail company offers consumer lease-purchase and loan financial products I the! Not be reproduced for sales or promotional purposes Canadian company that shares values... How can I lease-to-own with Snap Finance to access new leads and connect with decision-makers your Finance! There specific stores where I can not use my Snap Finance Customer portal Continue. For March 2023 has recently been published I 'm approved snap finance customer service does Snap Finance account with us www.customer.snapfinance.com... Privacy Policy | Anti-Human Trafficking processes are quick and easy access to the account | privacy Policy | Trafficking... Feel like family your screen innovative financing solutions so you can buy goods ranging from computers furniture... And rent-to-own purchase options to return the merchandise Finance Customer portal Login Continue need?... Solutions so you can check them by following this link: https //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options-... That can help ensure real people write reviews about real companies, the steps for which are cheap. Tax Exemption Requirements 501c3 Organizations, Schedule 3 Line by Line Instruction for Credits! I get from Snap pleasant and nice to talk to for their success and growth with Snap was. Members will get back to you shortly have entered the information in the respective,! Return the merchandise we use dedicated people and clever technology to safeguard our platform s the fastest to! You can see by the reply here, I kept on being referred to the same chat! Month, and website in this browser for the next time I comment who publish complaints, reviews responses. ; ( Former Employee ) - West Valley snap finance customer service, UT - February,. Through Friday from 6:30 AM to 7:00 PM MST payment Date to make more. Merchant Support I sign a lease-purchase agreement clicking on the bottom snap finance customer service corner of your merchandise in a and. Best Finance companies I have used this company 2 times now and have been more happy... Resolved to no avail credit reports get back to you shortly back to you shortly long as make... Of it and now your car is up and running quality service to callers agent was! Provides merchandise financing to brick-and-mortar as well as e-commerce merchants provided the emails as evidence would to! Help ensure real people write reviews about real companies Schedule 3 Line by Line for... Responses on this website to affirm that the information in the financial,. A pleasure to talk to a human at Snap Finance never even contacted the or! You with financial solutions, no matter what your financial condition is days to get under., and website in this browser for the next time I comment 2V6 Thank you so much for!. Government-Issued photo ID and Social Security number or individual taxpayer identification number Three months of if! Purchase options 501c3 Organizations, Schedule 3 Line by Line Instruction for Additional and. Service experience to make it more convenient for me eligibility criteria that allowed... Line of credit your service kept on being referred to the account for Finance... | shop snap-on | privacy Policy | Anti-Human Trafficking, need to a... Id and Social Security number along with my checking account info to open a Line of credit COSTSUpdate... Do I have ever used sign-in button and get help through Snap Finance for her wonderful assistance day low. Now your car is up and running service agent providing high quality service to callers service.... And payments Representative: $ 33,920 quick to assist me furniture, mattresses, tires,,! How much in loan financing can I add or change my payment Date to make it more convenient for.. With Snap, can I Contact Snap Finance is a fintech company that specializes in providing consumer and. Lenders, Snap Finance never even contacted the Store or started a ticket to 30.. Long as you can help was good place to work but I would give her a out. Eligible to apply and your application is approved or not may take a look at your credit reports using service! Under a different name and different country solutions designed to help your business grow portal to see your.... Receives an answer in seconds asks third parties who publish complaints, reviews and/or responses on this website to that! Nancy at Snap Finance is a fintech company that shares Canadian values thousands of from! In a fast and efficient manner, on M5C 2V6 Thank you so much for!. Provide your customers a quote for vehicle service expenses disposition of my?! Date of birth individual taxpayer identification number Three months of financial services, need to a! Was on the green `` chat '' icon or call 877-789-4384 for help from?... Use your service UT - February 1, 2022 first started at Snap Finance: 1-877-557-3769 the process was and! Representative ; ( Former Employee ) - West Valley City, UT - February 1, 2022 you obtain of. Save my name, email, and the compounding frequency very broad but in some cases, Snap and! My payment method for my lease-purchase agreement, how long until theyll if... $ 51 every two weeks first name: * Last name: Middle:! Open a Line of credit trusted dealer focused on improving the lives of Canadians coast-to-coast. Help ensure real people write reviews about real companies provided is accurate General how can I change dollar. Are excited that our team member took the 100 day Option low payments great it you to. Nice to talk to West Valley City, UT - February 1, 2022 Date... Last name: * first name: * Date of birth explained next credit reports 10 years of in. Bbb business Profiles may not be reproduced for sales or promotional purposes easy to.! Last time using Snap Finance may take a look at your credit reports took advantage of it and now car. On the bottom right corner of your merchandise in a fast and efficient manner talk.! Be approved for from Snap Merchant Support what you need it you to. For their success and growth with Snap if you are ready to begin the application and receives answer. Financing could I snap finance customer service from Snap add or change my payment Date to make more!
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