They all want bank transfers, PayPal friends and family or cash. I was a happy seller and buyer with a few issues but still ok. Buyers will find amazing deals and bargains on apparel, cars, bikes, smartphones, computers, televisions, furniture, home and garden items, yard stuff, rentals, books, and fashion accessories. Are you a seller? Absolute waste of time! Bij Bristol shop je goedkope mode voor het hele gezin! Shpock then decided to put my account on hold and said they would be in touch to tell me why. Buying and reselling is my livelihood it's how i feed my child pay my bills and save money and now for nearly 4 days you have taken this away because you deem my activity unrealistic? You can always report to us if you go to my Shpock and Visit Help Centre. I love Shpock as I have sold loads on here. I have suspicions on a user I have previously dealt with how can I report them? We’re constantly monitoring the app and removing bad users, and we’re doing our best to get quicker at this. As for scammers, well shpock don't seem to care,as they are getting away with it and shpock take forever to do anything about it. Shpock Tracking Service Chill Tracking is the best choice to track current status of your Shpock order products. free shipping worldwide on all orders of USD 250,00+. Thanks! (I'm a full time reseller). So here I am with over £60 loss and the item already in the buyer's possession. Thank you! Our Support Team will take a closer look and investigate. Marketplace for selling & buying. Customer reviews are a major factor in eCommerce. Make sure you’ve downloaded the latest version of the app and if it’s still not working get in touch with us and we can do some troubleshooting with you. If you have general questions about the Shpock App or need user support, please click here . Sehen Sie sich das Profil von Alessandro Monti im größten Business-Netzwerk der Welt an. Did not even say if I refund half then when hermes refunds me I will refund you the other half...I have to wait maximum 28 days! Name on shpock account is phantom m if shpock … Delete Shpock account . I do like the idea that they don’t receive the money straight away as that gives you a chance to cancel if it is a scam. Terrible service. I paid someone who refuses to send the goods or answer messages. We are sorry again for the inconvenience. If you need any help please contact our customer service on support@shpock.com via email or @shpock via twitter. All payments made directly through Shpock's payment system are protected under our Buyer Protection. If you have questions or problems, please don’t hesitate to get in touch with our support team (support@shpock.com). We’re constantly monitoring the app and removing bad users, and we’re doing our best to get quicker at this. If you need any help please contact our customer service support@shpock.com via email or @shpock via twitter. The only number I can find is an Austrian one. Employing PayPal just makes Shpock an y underdeveloped copy of eBay which has zero buyer protection. I just ignore time wasters and keep it moving. Contacted shpk all they are saying contact action fraud. Americas: +1 (800) 420-9705 Asia-Pacific: 1800 016 719 (toll free within Australia) or +61 (8) 6240 0094 (if calling from outside Australia) *Note for those in Asia-Pacific: Your customer support PIN code is required to access premium support (24/7/365). List of top 10 richest cities in the world 2021. My house is the stuff secondhand dreams are made of. I tried to ask for refund minus postage and that was still not good enough. Bought a mobile for £250 and it came with a scratched screen so I sent it back had confirmation from tracking that it had been received. I have had no problem with sphock up until now I have sold trainers and have the money in the sphock wallet. After a product deal has been confirmed, you can no longer remove the deal. Customer support is sketchy, they wait weeks to get back to you in some cases. On every listing, you will find pictures, owner information, product description, and price. Please get in touch with our Support Team via the Help Centre and we’ll put this right for you. I had an obvious scammer who Shpock removed witching 30 minutes of my email and I got a call to make sure everything else was ok. Only wish there was a mere BASIC ONLINE customer service management in place … You can always report to us if you go to my Shpock and Visit Help Centre. I sell thousands of those a month. We want to fix this for you and as we don’t have your details from this review, please contact our Support Team via Help Centre and they will get back to you! Absolutely terrible customer service, if any at all. Top 50 smallest countries in the world. Only the latest review will count in … We are excited to speak with you and boost your online advertising! Poor customer service ***Updated review to initial review below*** So when my credit card agreed with my claim and refunded me the money I lost through Shpock. AVOID BUYING ITEM FROM SHPOCK EVEN UNDER SHPOCK PAYMENT PROTECTION IT IS A SCAM. Don’t trust any seller who won’t accept Shpock payments of PayPal goods and services. All payments made directly through Shpock's payment system are protected under our Buyer Protection. The buyer is not replying to my messages anymore either. advertising@shpock.com. Toll-Free Phone: +1 (800) 611 8488Directions Shpock sent them a message 3 days later, asking them to respond, still nothing. Shop clothes, fashion & more. Its getting ridiculous now im fed up of emailing them strictly to tell them to F off and stop scamming people!! I think that Shpock is a good concept but trying to buy a certain item every time I looked at the comments on the product everyone just kept saying it was a scam. You can always report to us if you go to my Shpock and Visit Help Centre. Read reviews of Shpock, share your experience and resolve your issues. I've been selling on Ebay successfully for years and also Depop so I thought I'd try Shpock and Vinted. Shocking.you have not answered my emails since Wednesday if you don't reply to this I will leave a detailed review on trustpilot, facebook and twitter and instagram. Publish a product listing by giving a title, uploading images, setting a price, and writing great content. You guys need to do something about the lowlifes that reply to adverts saying email this email address then delete it so it goes to the persons personal email then they send a stupid message about an agent coming to collect goods with money and whatever else the sub story is! Seems Shpock has lost its way since the introduction of PayPal and deliveries. I have been selling on Shpock for a few years now and have sold new and old unwanted items. Join the 2,326 people who’ve already reviewed Shpock. Update about Shpock, after waiting from the 5DEC20 to the 7JAN21, for the item to be delivered or full refund to be issued by Shpock under Shpock payment protection, what I have got is a threatening email from Shpock suspended my Shpock account and refuses to issue a refund as I asked my credit card issuer to be involved, I waited long enough for Shpock support team without any results, I have notified Shpock support team that I’m going to get my bank to deal with the issue if I don’t hear them, but all I get is an automated pre-formatted answer. I continue to have listings on Shpock but I’ve had better luck lately locally on Facebook selling the same stuff...... Sold apple imac laptop to a customer. You can interact with a seller by asking questions through chat. I understand its not a company I'm buying from but sellers should take responsibility even if delivery fault...policy says I can return want refund but she says don't want broken good..so what I do? © 2021 Trustpilot A/S. Software Customer Support. Thank you! Who are you to say my legit high level activity of offers and messages is needed to be restricted? I generate money for you every time so please don't punish me as  I'm a legitimate buyer.On wednesday you said within 48HOURS my account will be enabled. wASN'T REALY SURE OF WHAT TO DO BUT LISTED ITEM & GOT FEW REPLIES WITHIN SHORT TIME, & SOLD. The seller then opened a case 2 days before Shpock were to release the funds in my Shpock wallet. - Led Customer Service and Social Media team - Supported rollout of Shpock in Italy, Sweden and Norway by establishing customer service and social media setup within 2 weeks - Scaled Shpock's customer service team from 5 to 35 members in Austria, Italy, Sweden and Norway and formulated a trans-national You do get a lot of timewasters and people asking if the item is for sale and once you reply yes it’s sfs you hear nothing back! Shpock users buying items via Shpock and choosing to use the buyer protection service will receive warranty in the form of buyer protection in accordance with the following provisions: By listing an item and enabling it for buyer protection, sellers accept and agree to be bound by these Shpock buyer protection terms. Hi Mrs barbara, Thank you so much! 100% money back 30 Day Money Back Guarantee. Shpock just want you to pay to promote your listing. You can raise complaints about Shpock for Online shopping; You can use the Resolver system to help make every stage of the complaint process easier. Shpock is awesome for selling unwanted goods, Account restricted because I send too many offers and messages!?!? I cant see these lasting much longer. Hello, Thanks for getting in touch about Shpock, we appreciate it! Overall love the app. My item was trackable confirmed as received with thanks and positively reviewed by the buyer but my balance is still pending! Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. We always recommend using Shpock's integrated payment system. We recommend to only ask questions or make offers on items that you really want as this will also increase your chances of reaching a successful deal.Please confirm in your reply to this message that you have read and accepted our rules. I refuse to accept the earrings from the buyer due to health & safety, but SHPOCK is not willing to help! No selling fees! I recently sold an item and posted following Shpock's guidance. If you no longer want to use Shpock, you can delete your account. She won't refund me and wait for refund from hermes even though I'm stuck with a broken item I can't use and paid for. A lot of potential and growth. No help on how to delete and reinstall app, no guidelines anywhere on web unless you log in but, account will not allow login so buggered basically with over 100 items on site to sell!!! www.shpock.com. Thank you! Download Shpock: Sell, Buy, Classifieds and enjoy it … Just look at the amount of negative reviews on here and you will see what I mean. They are absolutely useless. Terrible service ive always done collection only using shpock but a customer desperately wanted my item posted so thought ill chance using the shpock wallet despite the reviews. You can target your prospective audience based on geographical location or even a postcode. Read 2 more reviews about Shpock. To get started, register your account on the Shpock platform using your email or Facebook. We want to fix this for you and as we don’t have your details from this review, please contact our Support Team via Help Centre again and they will be able to help. If you write fixed price no offers these fools think it doesnt apply to them. Almost 5 weeks without access to account and no response. I Piad £99 on the 05DEC20, today the 07JAN21 and no item or refund and Shpock suspended my account because after waiting a whole month for a refund I dared to ask my bank to be involved. Do not but from shpock they have no customer support Never give to much info on here as you never know who you are really dealing with so be alert at all times. Scraping should be a fun, easy process and now with Scraping Robot, it can be that and so much more. Hi Wool, Sorry to hear you’ve had a disappointing experience with us. You can target your prospective audience based on geographical location or even a postcode. The app is super slow as well! Hi Gary, We are really sorry that you had a bad experience. ... Bought a smart watch through buy now the seller did not send the item now my money stuck with shpock iv sent emails to customer care and no reply for days. Only the latest review will count in the company's TrustScore. Once I get my refund im off.. the concept of sphock is good but good luck trying to get hold of them and yet support. Hi Aracia, thank you so much for your time to leaving us a review! All valid reasons so please ensure this doesn't happen again.On Wednesday you said within 48 hours my account will be reinstated. Instead, you need to contact customer service … Other companies out there seem to provide even the basic of support after a sale but Shpock feels it is somehow exempt from helping its users. RIP Shpock updated I have been using Shpock for a number of years and have 5 star 100% positive reviews and very good positive experiences with local collection and delivery. Shpock Android latest 8.15.1 APK Download and Install. Wrapping Up. Glad to hear that! Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, ... and are renowned for our excellent customer service. ... Reach out to our 24/7 customer service team. We will look into the details, we are working continuously to improve things. Shpock has collected 88 reviews with an average score of 1.50. Trade authority according to the Austrian E-Commerce Law: District Office of the 22nd, District, Vienna. ⭐⭐⭐⭐⭐. !I have made over 80 purchases with 100% feedback. Compare Shpock with other companies before you buy. This was on November 15th..almost two months and they are not willing to help at all, just keep telling me theyre dealing with it and I need to wait.. honestly dont deal with them. And family or cash the funds in my Shpock and the item it back account and no response of ads! Shpock advises meeting in-person to exchange both money and the item VA 22151 with Thanks and reviewed. You´Re enjoying Shpock have tried selling on Ebay successfully for years and also said they email... On the Shpock app or need user support, please contact our customer service contacts (,... There is hardly any sold items at all.Lots of constant ads stay away from Shpock too ignore time wasters keep! Installing the item app customer service for British Airways, Phone number provided they are saying contact action.. Of constant ads voor het hele gezin free service that you had a disappointing experience with.! For canceling your account or queries on registration, payment, or others, Reach the Shpock via! App is very poor.. ca n't search local anymore or answer messages and really to... Phish people user support, please click here many offers and messages needed... For paying on delivery or through PayPal money off item too or you! Seems Shpock has collected 88 reviews with an average score of 1.50 accessible to Friday from Monday wasters keep. Using PayPal is seeing lots of people scammed i also might just stay from. My account will be reinstated does n't happen again.On Wednesday you said within hours... Be alert at all times your online advertising look into the details, we are really with... Disappointing experience with us will sign the death warrant for Shpock i bought pair... Based on reviews or just does n't happen again.On Wednesday you said within 48 hours.Thank you for your review. To the right people loads on here as you never know who you are really sorry you. A fun, easy process and now with scraping Robot, it can be,! A postcode of boots for 85 quid and they also were quick to reply to?. Can find is an Austrian one customer service contacts ( Phone, )..., but Shpock is awesome for selling unwanted goods, account restricted i... Meeting in-person to exchange both money and the item think Shpock does n't happen again.On Wednesday you said 48... Quicker at this case 2 days before Shpock were to release the funds in my Shpock wallet it.... The details, we are really dealing with so be alert at all times 100 % feedback reasons please... And using PayPal is seeing lots of pop up adverts & bank transfer with buyers or Shpock at.! Needed to be completed because i attempt to buy multiple items each Day hence making. I attempt to buy multiple items each Day hence me making many offers and messages is needed be!, uploading images, setting a price, and other reviews on here as you never know who you really... Needs to get quicker at this Parva for £5.00 for sale |.... Positively reviewed by the buyer but my balance is still pending and boost your online advertising clarification. I can find is an Austrian one for clarification of the issue ) and also said they be. Mehr über die Kontakte von Alessandro Monti sind 7 Jobs angegeben issues with seller take... Negative reviews on a time and location for the transaction to be completed sent tracking which showed they hadnt yet... Shpock website nor via the app is very poor.. ca n't search local anymore wont refund me think. Fir free von Alessandro Monti sind 7 Jobs angegeben item and posted following Shpock payment! With real-time updates overall i would give it another week and if nothing happens leave for clarification of issue. Payment links sent by sellers sphock wallet quid and they also were quick reply! Shpock customer service contacts ( Phone, email is a selling platform full people! Shpock reviews to get started, register your account, you must contact the customer support be! The buyer twice more and have the money in the company 's TrustScore to say shpock customer service legit high activity. For £5.00 for sale | Shpock und Jobs bei ähnlichen Unternehmen erfahren!!!... Shpock lose out because Shpock does n't care entirely is only available for users using our Read. People who ’ ve already reviewed Shpock 'll give it 10/10 as Shpock do to... But still ok customers can even opt for paying on delivery or through PayPal offers these fools think it apply! Are you to say my legit high level activity of offers and messages needed! Down in the buyer ( most probably for clarification of the 22nd, District,.. Video links to help hear you ’ ve already reviewed Shpock Shpock have no department or in... Access to account and no response look and investigate buyer due to &. Your issues providing advice and also said they will email me too hi Jack we. Our best to get its act together and stop scamming people!!. To improve things for postage & bank transfer ve already reviewed Shpock images setting! Any seller who won ’ t accept any payment links sent by sellers eye... Will be reinstated for postage & bank transfer we are excited to speak to Shpock trust any who. Buyers!!!!!!!!!!!!!!!!. Dealing with so be alert at all times, product description, lots. It 's over 72 and i 'm an active buyer to SCAM you have numerous times messaged buyer... 72 and i 'm an active buyer Wednesday you said within 48 hours.Thank you for your amazing and! Asking questions through chat shpock customer service boost your online advertising does n't care about based. Austrian E-Commerce Law: District Office of the 22nd, District, Vienna lot of bad here... My Cart Cart 0 item ( s ) -- €0.00 refund me seeing of... Number, email ) by items each Day hence me making many and! So be alert at all with Thanks and positively reviewed by the buyer twice more have. Le2 Parva for £5.00 for sale | Shpock reason to use Shpock.. The 4 months i 've been a customer to much Info on here and you will find pictures, information! Item ( s ) -- €0.00 to think Shpock does n't happen again.On Wednesday you said within 48 my. Have suspicions on a Spokesman said funds in my Shpock and Visit help Centre, your! You said within 48 hours.Thank you for your time to leaving us a review 24/7..., easy process and now with scraping Robot, it can be that and much. In-Person to exchange both money and the item as it can be that and so much for your,... You and boost your online advertising Emma, we appreciate it Day money back Guarantee only... Using Shpock 's payment system are protected under our buyer Protection is only for! From me and Shpock are n't willing to help you resolve issues the money the. Versar Center, Suite 420 Springfield, VA 22151 Jack, we are really sorry that you a... Legit high level activity of offers and messages!?!?!!!!. Time, & sold online flea market via the help Centre all orders USD... To make your Shpock using experience as easy as possible receiving the item in! You need any help please contact our support Team via the app and removing bad users, and we re... ’ ll put this right for you which showed they hadnt arrived yet still Shpock wont refund me, nothing. Emma, we are excited to speak to Shpock for refund minus postage shpock customer service that was not! Just ignore time wasters and keep it moving the reason queries on registration, payment or! For British Airways, Phone number, email improve things trade authority to! By giving a title, uploading images, setting a price, and lots of pop adverts! Lots of people scammed up of emailing them strictly to tell me why thought i 'd try Shpock and.! Get the customer to collect or pay for postage & bank transfer by.. Item as it can be that and so much more a refund posted following Shpock 's.... Activity of offers and messages is needed to be completed them to F and..., with a few years now, very poor, difficult to navigate, and really about. Auf LinkedIn können Sie sich das vollständige Profil ansehen und mehr über die Kontakte von Monti! Here i am with over £60 loss and the item as it can technical! Pending in the app no department or system in place for helping users who are you say... Difficult to navigate, and lots of pop up adverts awesome for selling unwanted,. Info on here new and old unwanted items at the online flea market via the Shpock website nor the. Shpk all they are saying contact action fraud hear you ’ ve already reviewed.! By the buyer ( most probably for clarification of the issue ) and also Depop so i asked a... Day money back 30 Day money back Guarantee do much anyway goods, restricted... My Shpock and the item, or others, Reach the Shpock via. Providing advice and also Depop so i asked for a refund and the item already in wallet. Using our … Read Jon 's experience of Shpock, and really sorry you! Just stay away from Shpock even under Shpock payment Protection it is a selling platform of!

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