2.4 Cancellation must be in writing by post (to the Administration Address), by fax (01342 710008), or by email (customerservices@aph.com). The lounges are operated by 3rd party companies, and their terms and conditions also apply to your use of them (as well as the terms and conditions here). Yes, you can cancel your booking up to 24 hours before you travel to Edinburgh Airport and we will refund you the purchase price minus a £9.50 administration fee. From the helpful video clip explaining the system to the excellent sign-posting and the very efficient staff it was a very good experience Marion - February 2020. Stays must be complete and cars vacated from the premises by Mon 31 May 2021. In these circumstances, we will give you 30 days’ notice, sent to the address provided at the time of booking or to the address registered for your vehicle. Alternatively, you can cancel or amend a booking by e-mailing [email protected]. This is subject to review and change without notice. If you are not happy with us to jump starting your vehicle, please ensure you instruct us before handing your keys. Prices for using the lounges can be found on our Airport lounges page or the Aspire or No 1 Lounge pages. For bookings made at the No.1 Lounge; current bookings can be amended free of charge to a new date. We have a range of car parks to choose from including the on-airport … Where you have booked in advance, or fastTRACK is provided as part of another product, please bring confirmation of your booking with you to access the fastTRACK lane. Each ticket is only valid for the vehicle it is issued for. We understand that holiday plans can often change at the last minute, which is why we offer ‘cancellation protection’. If you do not use the lounge during the period you booked it, your booking will expire and will not be refundable. There are some exceptions: For NCP operated car parks, this information can be found searching for … For those who have made their booking via a third party, they must be contacted in the first instance with any queries. If your booking has a cancellation fee, the fee will be deducted from the refund amount. If you do not use the fastTRACK service, your booking will expire and will not be refundable. Perfect if you are looking for convenience and location. Unless we cause death or personal injury through our negligence, our liability to you is restricted to the cost of such vehicle damage, up to a maximum of £100,000. Take a look at our Cancel Free Policy for more information. If you made a fixed (non-flexible) booking this cannot be cancelled or refunded after 14 days from booking, and if cancelled before 14 days, a cancellation fee will apply. Where it is possible to cancel a booking and obtain a refund, you will be charged a cancellation … If you would like to make a complaint or provide other feedback to us, please use the on-line Edinburgh Airport feedback form, and we will do our best to resolve any issues you may have. You do not need to book in advance to use the Drop Off Zone within the Long Stay Car Park. If you have booked a non-flexible or non-refundable product then you can cancel within 14 days of booking. Book Edinburgh airport parking and hotels. Where you have booked in advance, please bring confirmation of your booking with you to access the lounge (the e-mail or SMS you received with your unique booking reference). There will be charges for calling this number plus your phone company’s service charge. I have had no problem getting flight ticket, rental car, and hotel refunded - but not parking at Edinburgh Airport. If you have a problem or issue with your booking or our service, please contact [email protected], and we will do our best to resolve the matter there and then. Visit the Aspire website for full Terms and Conditions www.executivelounges.com/terms and contact details www.executivelounges.com/contact. One of our top picks in Edinburgh. Yes. You can cancel a booking online. A description of the facilities and services provided in those lounges can be found on our Airport lounges page or the Aspire or No 1 Lounge pages. If we cannot find your booking on our system, you will be charged our drive-up price for your car parking. To cancel or amend your booking using our website, please click on the Manage my booking section. Locate Edinburgh Airport Valet parking. The service consists of entry to Edinburgh Airport’s Aspire Lounge or No 1 Lounge. If you do not wish to have your driving settings adjusted, please let us know at check-in and make a request to a member of the team. You can also telephone us on 0131 357 6337. If you do not book on-line in advance, you will be charged our drive-up rates shown on our signs at the entrance to our car parks. The following terms apply to … This is because the space you used was in a more expensive car park, and had not been allocated for your booking. These rights of disposal are in addition to any other legal rights we may have to deal with an abandoned vehicle. save up to 46%. fastTRACK bookings are not transferable to any other person. When you book valet parking or FastPark you agree to let a member of staff driver your vehicle and park it at a location on Edinburgh airport campus. To cancel, login to your account here, choose the relevant booking and select 'Cancel booking'. To view the T&Cs for Gold and Platinum hand car wash, please click here. All customers using the lounges must act with courtesy and consideration for all other users, and staff have the right to refuse admission or ask people to leave the lounge if their behaviour or clothing is inappropriate, offensive or distressing to others. Edinburgh Airport Parking Reservations. Edinburgh Airport Valet Parking is the most convenient way to park at Edinburgh Airport. Charges are displayed at the entrance of the car park (with the first 10 minutes being free). If you haven’t already, now’s the time to book your Edinburgh airport parking and Edinburgh airport hotel – the earlier you get them sorted, the better prices are likely to be, and the more options are likely to be available. If you would like to make a complaint or provide other feedback to us, please use the on-line Edinburgh Airport feedback form, and we will do our best to resolve any issues you may have. If you have pre-booked parking, our ANPR (automatic number plate recognition) system will read your number plate and your booking reference, and number plate will be printed on the ticket. Cancellation cover available. There will be charges for calling this number plus your phone company’s service charge. This ibis hotel offers free parking and free WiFi throughout. Edinburgh Airport Car Parks score on average 9.3/10 based on 15782 customer reviews. We would always recommend that you check with your airline prior to setting off, as they will have the most up-to-date information for you. Please contact [email protected] with any questions. Our parking at Edinburgh airport comes with the freedom of being able to amend or cancel should your travel plans change. It costs just 99p and for such a tiny amount you can have peace of mind knowing that it’s one less thing to worry about if something does happen to prevent you travelling. You will need a ticket to enter and exit our car parks. Cancellation. From the helpful video clip explaining the system to the excellent sign-posting and the very efficient staff it was a very good experience Marion - February 2020. Any contractual dispute relating to our services may also be dealt with using an online alternative dispute resolution procedure through the EU’s ODR Platform. Lounge bookings are not transferable to any other person or any other lounge. If you depart without leaving your keys, we may have to have the vehicle moved by a 3rd party company removal company. We make this available to you at an additional charge. Bookings can also be made in advance through the No1 traveller and Aspire Lounge websites. Edinburgh airport is only 9 miles away.. Answer. The same process as booking car parking also applies to fastTRACK. For operational reasons we cannot guarantee the availability of this service or the time, it will take, and this service does not in any way excuse you from the requirement to submit to full security screening by our normal security procedures. 0. Our Byelaws also contain terms and conditions that apply to customers and their vehicles while in or using our car parks. On entry to a car park, the machines at our barriers will issue a ticket before the barrier raises. If an event beyond our reasonable control occurs such as an emergency, war, terrorist threat, natural disaster or extreme weather conditions, we may have to cancel or amend your booking, but if we cancel your booking, you will get a full refund. You can pay for the duration of your stay at the pay machines at the barriers upon exit. An 8-minute drive from Edinburgh Airport, ibis Budget Hotel Edinburgh Park lies just off the City of Edinburgh Bypass and 30 minutes’ walk from Edinburgh Park Train Station.The Gyle Centre Tram Stop is located just opposite the hotel and leads to Edinburgh Airport and city centre.. Can I cancel my Edinburgh Airport parking once I've booked? Find more information on cancelling a booking here. Airport Parking: You will be unable to obtain a refund or amend a parking booking in the 24 hours prior to the arrival date/time printed in your booking confirmation, or at any time thereafter. If you arrive at the lounge earlier than the booked time, more than 3 hours after the booked time, or you wish to remain in the lounge for some time after the expiry of the booking, your use will be at the discretion of the lounge staff. Get instant confirmation with FREE cancellation at most properties on our site! There are no refunds for any bookings made but not used, and bookings cannot be transferred or sold to other people. Additionally, we are just a short stroll away from the lively drinking areas of Grassmarket or the cocktail bars on George Street. Airport Parking: You will be unable to obtain a refund or amend a parking booking in the 24 hours prior to the arrival date/time printed in your booking confirmation, or at any time thereafter. If you have booked a flexible or refundable product, you can change your parking booking or cancel at no cost up to 24 hours before your booking starts. If you have not removed your vehicle and paid our parking charges within the 30 days, we shall be entitled to remove and sell the vehicle and deduct from the proceeds our handling expenses and any unpaid parking charges. If you do exceed the initial 10 minutes, you can pay for the duration of your stay at one of our pay machines located in and around our car park. Edinburgh Airport Car Parking Free bus service Right to the Terminal Door We offer a free bus service to and from the AIRPORT TERMINAL 24 hours a day, 7 days a week, 365 days a year. Should your plans change you can cancel your airport parking for FREE in 2 clicks (via the 'Manage My Booking' page) up to the day your booking starts. There will be charges for calling this number plus your phone company’s service charge. You can purchase car parking space through our website or the Edinburgh Airport Parking app. You can pay with debit or credit cards. Can I cancel my airport parking? 3.1 When booking a Secure Airparks Early Bird Product this cheaper parking rate is subject to a no cancel or no amendment policy. Multiple vouchers cannot be used for consecutive stays. Book your fastTRACK passport control now! The journey usually takes approx. If you have a problem or issue with either Drop Off Zone contact [email protected] and we will do our best to resolve the matter there and then. We will try to give reasonable notice of any closure of a parking space, but please be aware that it might not always be possible. from £15 Gairloch Hotel stay - from £79. Charges for the Drop Off Zone are displayed at the entrance of the multi-storey and throughout the Drop Off Zone. You can pre-book access to one of our lounges through our lounge booking website. You can also telephone us on 0131 357 6337. You can also telephone us on 0131 357 6337. With increasing news coverage around the spread of COVID-19 and the impact on travel and general events, we wanted to confirm the terms applicable for amends, refunds and cancellations terms for any existing pre-booked parking at our city and airport … a question mark inside a chat bubble to indicate chat support. Entry to a lounge can be booked in advance online or purchased on arrival (subject to availability). Certain product / booking types and car park types have restrictions around the ability to cancel … Yes, you can cancel your booking up to 24 hours before you travel to Edinburgh Airport and we will refund you the purchase price minus a £9.50 administration fee. You can book fastTRACK online or purchase it from certain shops in Edinburgh Airport. For full Terms & Conditions please see here. It is your responsibility to ensure you do not miss your flight. We will remit any balance to you, so long as you can prove your entitlement. If you have not pre-booked your parking, you will also need your ticket to pay for your parking at one of our pay machines located in and around our car parks. You will need your ticket, obtained when entering the car park to pay for your parking. It is your responsibility to ensure you have adequate time to clear our security search area before your flight. Book through SkyParkSecure.com and for free cancel cover plus save 70%. Answer. You can cancel a ‘flexible’ online car park booking made with us and obtain a refund up to 24 hours before the time you are due to enter the relevant car park. For online bookings, you will pay for parking in advance and can use any major credit or debit card, including American Express. You can also buy cancellation … Parking cancellation protection at Edinburgh Airport ("Cancellation Protection") is available to all customers. Pre-book online and save up to 68%. If you have a problem or issue with your booking or the fastTRACK service, please discuss it with a member of Edinburgh Airport’s security hall staff and they will do their best to resolve the matter there and then. They can also be requested from the front desk of the lounge. The journey usually takes approximately 7 minutes, but please leave extra time in case of busy traffic. Used FastPark for the first time. https://www.edinburghairport.com/edinburgh-airport-parking/help-and-support, terms and conditions for the Aspire lounge can be found here, terms and conditions for the use of the No1 Lounge can be found here. Our Multi-storey car park has height restrictions, and vehicles with a height of more than 2.2m (7.2ft) are not allowed to enter. 3.2 The Secure Airparks Standard Rate can be cancelled and amended up to 24 hours before travel. Please ensure that you lock your vehicle, close the windows and do not leave valuable items in your vehicle as we cannot be held responsible for any damage or theft by others. Also, there is a parking help & support page on the website which can help you to resolve any issues you may have: https://www.edinburghairport.com/edinburgh-airport-parking/help-and-support. Alternatively, you can cancel or amend a booking by e-mailing [email protected]. Book your car parking in just 3 steps. The first 10 minutes after entry to the car park is free of charge, you can use your ticket to exit the car park if you have not exceeded the initial 10-minute timeslot. In the unlikely event, you book a parking space with us online, and there are no spaces in the relevant car park when you arrive, we will either provide an equivalent or better space in another car park or a reduction in price for a car park further away. Travellers who are looking for further advice should visit the dedicated coronavirus section of the Foreign and Commonwealth Office website where you can find lots of information relating to the coronavirus and travel: www.gov.uk/guidance/travel-advice-novel-coronavirus. Our customers review the car parks … We do not guarantee the quality of food or beverages, or those individual dietary requirements can be fulfilled. Information about these lounges can be found on our Airport lounges page. Within sight of the iconic Edinburgh Airport Control Tower, Terminal parking is only a few minutes walk to departures and is a firm favourite for anyone who is flying off for a few days for business or pleasure. Who would have thought that a booked parking cant be cancelled! Book with confidence - No cancellation fees on our refundable products in case your plans change. If you would like to make a complaint or provide other feedback to us, please use the on-line Edinburgh Airport feedback form, and we will do our best to resolve any issues you may have. Parking options at Edinburgh Airport. You can amend your booking details on-line up to 24 hours before your flight departure time. A description of the fastTRACK service can be found on our fastTRACK page. Amendments. Terminal Parking. When driving your vehicle, it may be necessary for our drivers to adjust the position of the mirrors and seats to be able to drive safely. Stays overlapping this date will be subject to availability and additional surcharges as outlined by Secure Airparks. The Hotel Ceilidh-Donia is in a quiet residential area, just off Dalkeith Road, a major route into Edinburgh. You can pay with debit or credit cards. Edinburgh Airport's Terminal parking is located right outside the terminal building, so it's only a short walk to check-in. Edinburgh 29 is situated in Cape Town, 3.4 km from Robben Island Ferry, 3.4 km from V&A Waterfront, and 3.6 km from CTICC. There is no barrier, and a ticket is not needed to enter the Drop Off Zone within the multi-storey car park. Book with confidence - No cancellation fees on our refundable products in case your plans change. This allows customers to amend or cancel their booking for free and obtain a full refund. To cancel your booking using our mobile app, please click on the ‘My Bookings’ section in the app. Where it is possible to cancel a booking and obtain a refund, you will be charged a cancellation fee of £9.50. Edinburgh Airport parking, from £3pn. For bookings made at the Aspire Lounges; as of 10th March 2020, the Aspire lounge have suspended all cancellation and amendment fees. However, if the lounge service is not delivered to a reasonable standard and by the description of the service provided by us or Aspire or No 1 Lounge, you will be entitled to a refund of some or all of the price depending on the circumstances. You can amend the following details by clicking on Manage my booking online: The difference in price for any amendments to your booking will be deducted from or refunded to the card used for payment. When you make a booking with us or use our car parks as a drive-up customer, you enter into a car parking contract (agreement) with us which is governed by Scottish law and any court proceedings must be raised in the Scottish Courts. There is a smart/casual dress code for the lounges, and certain age and behaviour restrictions apply. You can pay with cash and credit or debits card. Our car parks are open to the general public. Any reports of loss, damage or injury while you are parked in or using one of our car parks should be made to us (and if appropriate the Police) before leaving the car park. Any contractual dispute relating to our services may also be dealt with using an online alternative dispute resolution procedure through the EU’s ODR Platform. Updated: 19 May 2020. The Edinburgh Marriott Hotel is one of our more stylish Edinburgh airport hotels, it is a 4-star and is located less than three miles from Edinburgh airport.The Marriott airport hotel has recently been refurbished and resides within the business district of Edinburgh, just a short drive from the airport. Find Edinburgh Airport parking prices and compare reviews with a quick search. At Glasgow airport, it is an easy procedure to cancel a parking … Find the best Edinburgh Airport parking deals right here on www.airportparkingreservations.com. This ibis hotel offers free on-street parking, free WiFi throughout login to your account here, the. Of options on offer marked area for dropping off passengers allocated for parking! ) is available to you at an additional exit fee: a covered multi-storey car,., obtained when entering the car parks score on average 9.3/10 based on 15782 customer reviews park to pay parking... And for free and obtain a full refund minute, which we treat! 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